At a Glance
- Tasks: Conduct user research to shape digital products for a high-profile UK Government programme.
- Company: Join a multidisciplinary digital team within the UK Government.
- Benefits: Competitive daily rate, hybrid work model, and impactful projects.
- Other info: Engage with diverse stakeholders and enjoy a dynamic, agile work environment.
- Why this job: Make a real difference by advocating for user-centred design in government services.
- Qualifications: Active SC clearance and experience in user research within secure environments.
The predicted salary is between 57036 - 69710 £ per year.
UK Government (SC clearance is essential)
Outside IR35 £450-£500 per day
Hybrid/Remote – Portsmouth (onsite 1+ days a week)
3-month contract
Active SC clearance – essential
SR2 is recruiting for an experienced User Researcher to join a multidisciplinary digital team delivering user-centred services within a high-profile UK Government programme. You will play a key role in shaping digital products by ensuring user needs remain at the heart of service design and delivery. Due to the secure nature of this work and the fast turnaround required, applicants must already have active SC clearance.
Working closely with Product Managers, Designers, Developers and Delivery Managers, you will plan and deliver a range of qualitative and quantitative research activities across the service lifecycle. You will identify user behaviours, pain points and opportunities, translating complex findings into clear, actionable insights that influence design decisions, product backlogs and future service improvements.
The successful candidate will be confident selecting appropriate research methods, facilitating workshops and research playback sessions, engaging with a wide range of stakeholders, and advocating for user-centred design within an agile delivery environment.
Requirements:
- Experience working within secure government environments – essential
- Active SC clearance – we cannot put you through this if you do not already have it
- Familiarity with GDS Service Standards or similar user-centred design frameworks
- Proven experience as a User Researcher within Agile digital delivery environments
- Strong experience delivering both discovery (generative) and evaluative user research
- Experience planning and conducting interviews, workshops, usability testing and other research activities
- Ability to synthesise research into personas, user journeys and actionable recommendations
- Experience communicating findings to technical and non-technical stakeholders
- Strong facilitation and stakeholder engagement skills
Please apply with a copy of your CV and Emma from SR2 will be in touch with suitable candidates regarding the next steps.
Locations
User Researcher in Hampshire, Portsmouth employer: SR2 | Socially Responsible Recruitment | Certified B CorporationTM
As a leading consultancy, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With flexible working arrangements and a commitment to continuous learning through dedicated training budgets and career coaching, our team enjoys the unique advantage of working on impactful projects while maintaining a healthy work-life balance. Join us to take ownership of your work in a supportive environment that values innovation and collaboration.
Contact Details:
SR2 | Socially Responsible Recruitment | Certified B CorporationTM Recruitment Team
