At a Glance
- Tasks: Shape digital products by conducting user research and delivering actionable insights.
- Company: Join a high-profile UK Government programme with a focus on user-centred design.
- Benefits: Hybrid/remote work, competitive pay, and the chance to influence public services.
- Other info: Opportunity to work with a multidisciplinary team and grow your skills.
- Why this job: Make a real impact on user experiences in a dynamic government setting.
- Qualifications: Experience in user research and familiarity with Agile environments required.
The predicted salary is between 57036 - 69710 £ per year.
UK Government (SC clearance is essential)
Hybrid/Remote – Portsmouth (onsite 1+ days a week)
~3-month contract
SR2 is recruiting for an experienced User Researcher to join a multidisciplinary digital team delivering user-centred services within a high-profile UK Government programme. You'll play a key role in shaping digital products by ensuring user needs remain at the heart of service design and delivery.
Working closely with Product Managers, Designers, Developers and Delivery Managers, you'll plan and deliver a range of qualitative and quantitative research activities across the service lifecycle. You'll identify user behaviours, pain points and opportunities, translating complex findings into clear, actionable insights that influence design decisions, product backlogs and future service improvements.
The successful candidate will be confident selecting appropriate research methods, facilitating workshops and research playback sessions, engaging with a wide range of stakeholders, and advocating for user-centred design within an agile delivery environment.
- Familiarity with GDS Service Standards or similar user-centred design frameworks
- Proven experience as a User Researcher within Agile digital delivery environments
- Strong experience delivering both discovery (generative) and evaluative user research
- Experience planning and conducting interviews, workshops, usability testing and other research activities
- Ability to synthesise research into personas, user journeys and actionable recommendations
Locations
Experience Designer- Researcher in Hampshire, Portsmouth employer: SR2 | Socially Responsible Recruitment | Certified B CorporationTM
As a leading consultancy, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With flexible working arrangements and a commitment to continuous learning through dedicated training budgets and career coaching, our team enjoys the unique advantage of working on impactful projects while maintaining a healthy work-life balance. Join us to take ownership of your work in a supportive environment that values innovation and collaboration.
Contact Details:
SR2 | Socially Responsible Recruitment | Certified B CorporationTM Recruitment Team
