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- Tasks: Build trusted client relationships and oversee complex digital programmes in defence.
- Company: Supportive consultancy with a fantastic culture focused on government and defence sectors.
- Benefits: Competitive salary up to £55k, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by managing high-stakes client relationships and driving delivery excellence.
- Qualifications: Experience in client management within regulated sectors, ideally Defence or government.
- Other info: Join a dynamic team with a focus on continuous improvement and collaboration.
The predicted salary is between 42000 - 66000 £ per year.
Are you an Account Manager who thrives at the intersection of client relationships, delivery excellence and commercial oversight? Do you have experience working with UK government clients or other highly regulated industries?
SR2 is supporting a small consultancy who specialise in the heart of the UK government and defence sectors. As Account Manager, you will play a pivotal role across complex digital programmes, acting as the trusted link between clients and delivery teams. This is a hands-on, high-impact role where you'll shape long-term client relationships while ensuring contracts, services and outcomes are delivered to an exceptional standard.
Role:
- Build trusted client relationships across complex digital programmes, ensuring expectations are clear and consistently met
- Oversee commercial and contractual performance, tracking KPIs, SLAs, budgets and delivery burn rate
- Manage delivery risk, scope changes, resourcing challenges and escalation points
- Lead governance and service reviews, providing clear reporting, insight and action tracking
- Support contract and change control activities, including subcontract management
- Drive continuous improvement, using stakeholder feedback to influence service and delivery enhancements
- Contribute to bids and proposals, providing delivery insight, resourcing estimates and relationship intelligence
- Maintain visibility of capability demand, supporting recruitment and internal coordination
About You
You’ll bring experience managing complex client relationships in commercial or contract-led environments, ideally within Defence, government or another regulated sector.
- Account, client, delivery or service management roles
- Contract and commercial performance management
- Coordinating delivery activity across multiple teams
- Managing budgets, forecasts and financial reporting
- Facilitating governance forums with senior stakeholders
- Working with Agile and Waterfall delivery approaches
- Eligible for SC clearance (RTW + 5 years living in UK)
Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Account Manager in England employer: SR2 | Socially Responsible Recruitment | Certified B CorporationTM
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B CorporationTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence and consultancy sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience in managing client relationships. Tailor your responses to show how you can add value to their team.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, highlight specific examples of how you’ve managed complex client relationships and delivered results. Use metrics to back up your claims – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Account Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with client relationships, delivery excellence, and any work with UK government clients or regulated industries. We want to see how you fit into our world!
Showcase Relevant Experience: When writing your application, focus on your past roles that involved managing complex client relationships and overseeing commercial performance. Use specific examples that demonstrate your ability to meet expectations and manage risks effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get in touch. Plus, it shows you’re keen to join our supportive and inclusive culture.
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B CorporationTM
✨Know Your Client Relationships
Make sure you can discuss your experience in managing client relationships, especially in regulated sectors like Defence or government. Be ready to share specific examples of how you've built trust and met client expectations.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities of the Account Manager role. Highlight your experience in overseeing commercial performance, managing budgets, and tracking KPIs during the interview to show you're a perfect fit.
✨Prepare for Scenario Questions
Expect questions about handling delivery risks and scope changes. Think of past situations where you successfully navigated challenges and be prepared to explain your thought process and actions taken.
✨Showcase Continuous Improvement Mindset
Be ready to discuss how you've used stakeholder feedback to drive service enhancements. This will demonstrate your proactive approach and commitment to delivering exceptional outcomes for clients.
