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- Tasks: Provide technical support for web applications and troubleshoot issues.
- Company: Join a passionate digital team focused on great customer experiences.
- Benefits: Remote work, competitive salary up to £37,000, and career development opportunities.
- Other info: Opportunities for growth into development roles in the future.
- Why this job: Make a real impact while working with diverse technologies and a supportive team.
- Qualifications: Coding experience and a collaborative attitude are essential.
The predicted salary is between 36000 - 60000 £ per year.
I'm looking for a Junior developer/ Application Support Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers. The role is mostly remote, but you'll catch up with the team in person around once every two months in Cardiff.
You’ll be providing technical level support for a range of internal and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems.
As the team doesn't currently have a dedicated testing function, you’ll also get hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.
They’re looking for someone technically minded with some coding experience (they are technology agnostic so work with a range of different languages so they are totally open to experience in any coding languages) with experience supporting software or CMS-based products ideally. Any exposure to software testing would be useful but isn’t essential, along with a collaborative, can-do attitude and great communication skills.
There are also routes into development further down the line for people interested in moving into this area, although the role will be focusing on technical level support in the immediate term. Salary is anywhere up to £37,000 dependent on experience.
If that sounds like you, I’d love to chat! Apply below or get in touch with Sam Miller at SR2, Socially Responsible Recruitment to find out more.
Junior developer/ Application Support Engineer £37,000 - Remote in Bradford employer: SR2 | Socially Responsible Recruitment | Certified B CorporationTM
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B CorporationTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior developer/ Application Support Engineer £37,000 - Remote in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even join relevant groups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they’re tech-focused. Be ready to discuss how your coding experience and support skills can help them deliver great customer experiences.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be prepared to tackle some technical challenges or troubleshooting scenarios. This will demonstrate your hands-on approach and readiness to jump into the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team!
We think you need these skills to ace Junior developer/ Application Support Engineer £37,000 - Remote in Bradford
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for tech and problem-solving! Mention any projects or experiences that highlight your love for coding and supporting users. We want to know what drives you!
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that match the job description, especially your technical support and coding experience. We appreciate a personal touch!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless necessary. We value good communication skills, so show us you can express your thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B CorporationTM
✨Know Your Tech
Brush up on the technologies mentioned in the job description. Familiarise yourself with various coding languages and CMS platforms, as well as common troubleshooting techniques. This will help you demonstrate your technical knowledge and show that you're ready to tackle the challenges of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've solved technical issues in the past. Think about specific scenarios where you identified a problem, implemented a solution, and improved a system's performance. This will highlight your analytical skills and your ability to work under pressure.
✨Communicate Clearly
Since great communication skills are essential for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would create user-friendly support documentation, so think about how you can make technical information accessible to all users.
✨Be Ready to Collaborate
This role involves working closely with a team, so be prepared to discuss your collaborative experiences. Share examples of how you've worked with others to achieve a common goal, especially in a remote setting. This will show that you have the right attitude and can thrive in a team environment.