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- Tasks: Build trusted client relationships and oversee delivery excellence in complex digital programmes.
- Company: Supportive consultancy specialising in UK government and defence sectors.
- Benefits: Competitive salary, hybrid work model, and a fantastic company culture.
- Why this job: Make a real impact while working with government clients in a dynamic environment.
- Qualifications: Experience in managing complex client relationships and commercial performance.
- Other info: Opportunity for SC clearance and excellent career growth.
The predicted salary is between 42000 - 66000 £ per year.
Are you an Account Manager who thrives at the intersection of client relationships, delivery excellence and commercial oversight? Do you have experience working with UK government clients or other highly regulated industries? SR2 is supporting a small consultancy who specialise in the heart of the UK government and defence sectors. As Account Manager, you will play a pivotal role across complex digital programmes, acting as the trusted link between clients and delivery teams. This is a hands-on, high-impact role where you'll shape long-term client relationships while ensuring contracts, services and outcomes are delivered to an exceptional standard.
If you would want to work with a company that is truly supportive, inclusive and with a truly wonderful culture, this could be the company for you.
Role:- Build trusted client relationships across complex digital programmes, ensuring expectations are clear and consistently met.
- Oversee commercial and contractual performance, tracking KPIs, SLAs, budgets and delivery burn rate.
- Manage delivery risk, scope changes, resourcing challenges and escalation points.
- Lead governance and service reviews, providing clear reporting, insight and action tracking.
- Support contract and change control activities, including subcontract management.
- Drive continuous improvement, using stakeholder feedback to influence service and delivery enhancements.
- Contribute to bids and proposals, providing delivery insight, resourcing estimates and relationship intelligence.
- Maintain visibility of capability demand, supporting recruitment and internal coordination.
You’ll bring experience managing complex client relationships in commercial or contract-led environments, ideally within Defence, government or another regulated sector.
- Account, client, delivery or service management roles.
- Contract and commercial performance management.
- Coordinating delivery activity across multiple teams.
- Managing budgets, forecasts and financial reporting.
- Facilitating governance forums with senior stakeholders.
- Working with Agile and Waterfall delivery approaches.
- Eligible for SC clearance (RTW + 5 years living in UK).
Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Account Manager in Bath employer: SR2 | Socially Responsible Recruitment | Certified B CorporationTM
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B CorporationTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence and consultancy sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience in managing client relationships and delivery excellence.
✨Tip Number 3
Showcase your achievements! Be ready to discuss specific examples of how you've managed complex client relationships and delivered results in previous roles. Numbers and outcomes speak volumes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with client relationships, delivery excellence, and any work you've done in regulated sectors like Defence or government.
Showcase Relevant Experience: When writing your application, focus on your past roles that involved managing complex client relationships and overseeing commercial performance. Use specific examples to demonstrate how you’ve successfully navigated challenges in similar environments.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B CorporationTM
✨Know Your Client Landscape
Familiarise yourself with the specific needs and challenges of UK government clients and the defence sector. Research recent projects or initiatives that the consultancy has been involved in, as this will help you demonstrate your understanding of their work and how you can contribute.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you managed expectations and delivered results, especially in complex environments. This will show that you can thrive in the hands-on role they’re looking for.
✨Understand Commercial Performance Metrics
Brush up on key performance indicators (KPIs), service level agreements (SLAs), and budget management. Be ready to discuss how you've tracked and reported on these metrics in previous roles, as this is crucial for overseeing commercial and contractual performance.
✨Emphasise Continuous Improvement
Think about times when you've driven improvements based on stakeholder feedback. Prepare to discuss how you can apply this mindset to enhance service delivery in the new role. This will resonate well with their focus on continuous improvement and client satisfaction.
