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- Tasks: Build trusted client relationships and oversee delivery excellence in complex digital programmes.
- Company: Supportive consultancy specialising in UK government and defence sectors.
- Benefits: Competitive salary up to £55k, hybrid work model, and a fantastic company culture.
- Why this job: Make a real impact while working with government clients in a dynamic environment.
- Qualifications: Experience in managing complex client relationships and commercial performance.
- Other info: Opportunity for SC clearance and excellent career growth.
The predicted salary is between 42000 - 66000 £ per year.
Are you an Account Manager who thrives at the intersection of client relationships, delivery excellence and commercial oversight? Do you have experience working with UK government clients or other highly regulated industries? SR2 is supporting a small consultancy who specialise in the heart of the UK government and defence sectors. As Account Manager, you will play a pivotal role across complex digital programmes, acting as the trusted link between clients and delivery teams. This is a hands-on, high-impact role where you'll shape long-term client relationships while ensuring contracts, services and outcomes are delivered to an exceptional standard.
If you would want to work with a company that is truly supportive, inclusive and with a truly wonderful culture, this could be the company for you.
Role:- Build trusted client relationships across complex digital programmes, ensuring expectations are clear and consistently met.
- Oversee commercial and contractual performance, tracking KPIs, SLAs, budgets and delivery burn rate.
- Manage delivery risk, scope changes, resourcing challenges and escalation points.
- Lead governance and service reviews, providing clear reporting, insight and action tracking.
- Support contract and change control activities, including subcontract management.
- Drive continuous improvement, using stakeholder feedback to influence service and delivery enhancements.
- Contribute to bids and proposals, providing delivery insight, resourcing estimates and relationship intelligence.
- Maintain visibility of capability demand, supporting recruitment and internal coordination.
You’ll bring experience managing complex client relationships in commercial or contract-led environments, ideally within Defence, government or another regulated sector.
- Account, client, delivery or service management roles.
- Contract and commercial performance management.
- Coordinating delivery activity across multiple teams.
- Managing budgets, forecasts and financial reporting.
- Facilitating governance forums with senior stakeholders.
- Working with Agile and Waterfall delivery approaches.
- Eligible for SC clearance (RTW + 5 years living in UK).
Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Account Manager employer: SR2 | Socially Responsible Recruitment | Certified B CorporationTM
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B CorporationTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence and consultancy sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially in the context of UK government clients. We want you to be able to discuss how your experience aligns with their needs, so practice articulating your past successes in managing complex client relationships.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in contract management and delivery oversight. We believe that visual aids can make a strong impression, especially when discussing KPIs and SLAs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about building long-term client relationships in the defence sector.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with client relationships, delivery excellence, and any work you've done in regulated sectors like Defence or government.
Showcase Relevant Experience: When writing your application, focus on your past roles that involved managing complex client relationships and overseeing commercial performance. Use specific examples to demonstrate how you’ve successfully navigated challenges in similar environments.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance. We love clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get back to you quickly. Plus, we want to make sure you’re part of our supportive and inclusive culture right from the start.
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B CorporationTM
✨Know Your Client Relationships
Make sure you can discuss your experience in managing client relationships, especially in regulated sectors like Defence or government. Be ready to share specific examples of how you've built trust and delivered exceptional service.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities of the Account Manager role. Highlight your experience with KPIs, SLAs, and budget management during the interview. This shows you understand what’s expected and that you’re prepared to meet those expectations.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've managed delivery risks and scope changes in past roles. Use concrete examples to illustrate your ability to navigate challenges and ensure successful outcomes for clients.
✨Engage with Continuous Improvement
Be ready to talk about how you've used stakeholder feedback to drive improvements in service delivery. This demonstrates your commitment to excellence and your proactive approach to enhancing client satisfaction.
