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- Tasks: Lead user research for AI-powered products, ensuring accessibility and privacy.
- Company: Join a government department on a high-profile programme with impactful work.
- Benefits: Competitive contract rate, flexible working, and potential for extension.
- Why this job: Shape the future of AI services while championing inclusive research practices.
- Qualifications: Extensive user research experience, especially in AI/LLM products.
- Other info: Collaborative environment with opportunities to influence design and development.
We are seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading user research for the design and delivery of advanced AI/LLM-powered products and services, ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale.
You must either hold or be eligible for SC for this position.
Key Responsibilities- Lead the planning, design, and execution of user research activities for AI/LLM-powered services.
- Apply mixed-methods research (qualitative and quantitative) to capture user needs, behaviours, and expectations in complex, high-transaction environments.
- Evaluate and provide recommendations for training data collection, categorisation, and labelling from a user-centred perspective.
- Test and assess AI/LLM model outputs against user requirements, accessibility standards, and regulatory frameworks.
- Collaborate with AI engineers, designers, and product teams to translate research findings into actionable design and development decisions.
- Prototype and test new human-AI interaction patterns, ensuring transparency, oversight, and trust.
- Champion inclusive research practices, ensuring accessibility, safeguarding, and privacy are prioritised.
- Lead stakeholder workshops, service assessments, and cross-government user research communities of practice.
- Extensive experience as a User Researcher, with a track record of leading research on digital services or emerging technologies.
- Proven hands-on experience conducting research on AI/LLM products or data-driven services.
- Strong knowledge of qualitative and quantitative research methods, including statistical analysis.
- Ability to evaluate AI/LLM model performance and outputs from a user-centred and compliance perspective.
- Skilled in presenting complex findings to technical and non-technical audiences, building consensus and influencing decisions.
- Experience working in government, regulated environments, or large-scale digital transformation programmes (desirable).
- Strong understanding of accessibility, privacy, and safeguarding requirements in digital service delivery.
Senior User Researcher - Agentic AI / Quantitative Research - Outside IR35 employer: SR2 | Socially Responsible Recruitment | Certified B Corporation
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher - Agentic AI / Quantitative Research - Outside IR35
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with AI or user research. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous user research projects, especially those involving AI/LLM products. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of accessibility and privacy standards. Be ready to discuss how you've applied these in past projects, as this is crucial for the role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Senior User Researcher - Agentic AI / Quantitative Research - Outside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in user research, especially with AI/LLM products. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about user research and how your background makes you the perfect fit for this role. We love seeing enthusiasm and a personal touch.
Showcase Your Research Skills: In your application, emphasise your experience with both qualitative and quantitative research methods. We’re looking for someone who can apply mixed-methods effectively, so give us examples of how you’ve done this in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B Corporation
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss how you've applied these in past projects, especially in relation to AI/LLM products. This will show that you understand the complexities of user needs in high-transaction environments.
✨Showcase Your Collaboration Skills
Prepare examples of how you've worked with cross-functional teams, particularly with AI engineers and designers. Highlight your ability to translate research findings into actionable insights, as this is crucial for the role. We want to see how you can bridge the gap between research and implementation.
✨Emphasise Accessibility and Compliance
Since the role involves ensuring accessibility, privacy, and safeguarding, be ready to discuss your experience in these areas. Share specific instances where you've championed inclusive research practices or evaluated AI outputs against regulatory frameworks. This will demonstrate your commitment to user-centred design.
✨Prepare for Stakeholder Engagement
Think about how you would lead stakeholder workshops and engage with various audiences. Practice explaining complex findings in a way that's easy to understand for both technical and non-technical stakeholders. This skill is key to influencing decisions and building consensus in a government setting.
