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- Tasks: Provide technical support for web applications and software products while troubleshooting issues.
- Company: Join a passionate digital team focused on delivering great products and experiences.
- Benefits: Remote work, competitive salary up to £37,000, and opportunities for career growth.
- Why this job: Make a real impact by improving systems and supporting innovative projects.
- Qualifications: Coding experience and a collaborative attitude are essential; software testing exposure is a plus.
- Other info: Catch up with the team in Cardiff every couple of months for collaboration.
The predicted salary is between 22000 - 37000 £ per year.
I’m looking for a Junior developer/ Application Support Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers. The role is mostly remote, but you’ll catch up with the team in person around once every two months in Cardiff.
You’ll be providing technical level support for a range of internal and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems.
As the team doesn’t currently have a dedicated testing function, you’ll also get hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.
They’re looking for someone technically minded with some coding experience (they are technology agnostic so work with a range of different languages so they are totally open to experience in any coding languages) with experience supporting software or CMS-based products ideally. Any exposure to software testing would be useful but isn’t essential, along with a collaborative, can-do attitude and great communication skills.
There are also routes into development further down the line for people interested in moving into this area, although the role will be focusing on technical level support in the immediate term. Salary is anywhere up to £37,000 dependent on experience.
If that sounds like you, I’d love to chat! Apply below or get in touch with Sam Miller at SR2, Socially Responsible Recruitment to find out more.
Junior developer/ Application Support Engineer £37,000 - Remote in Leigh employer: SR2 | Socially Responsible Recruitment | Certified B Corporation
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior developer/ Application Support Engineer £37,000 - Remote in Leigh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even join relevant online communities. We can’t stress enough how important it is to make those personal connections; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they’re tech-focused. We recommend practising common interview questions and even some technical challenges related to application support. Show them you’re ready to tackle those tricky issues!
✨Tip Number 3
Don’t forget to showcase your coding skills! Even if you’re applying for a support role, having a solid understanding of coding can set you apart. We suggest working on a small project or contributing to open-source to demonstrate your abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team and help deliver great products and experiences.
We think you need these skills to ace Junior developer/ Application Support Engineer £37,000 - Remote in Leigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Developer/Application Support Engineer role. Highlight any coding experience and support roles you've had, as we want to see how you can contribute to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and customer support, and explain why you're excited about joining our digital team. We love seeing genuine enthusiasm!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We’re looking for someone who can troubleshoot effectively and work collaboratively with our development team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B Corporation
✨Know Your Tech
Brush up on the technologies mentioned in the job description. Familiarise yourself with web applications, CMS platforms, and any coding languages you’ve worked with. Being able to discuss your experience confidently will show that you're technically minded and ready for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific issues you’ve resolved or improvements you’ve made. This will demonstrate your troubleshooting abilities and your collaborative spirit, which is key for this position.
✨Communicate Clearly
Since you'll be creating user-friendly support documentation, practice explaining complex concepts in simple terms. During the interview, focus on clear communication to show that you can convey technical information effectively to both technical and non-technical audiences.
✨Be Ready to Discuss Testing
Even if you don’t have extensive testing experience, be prepared to talk about any exposure you’ve had to software testing. If you can, mention how you would approach integration and regression testing, as this shows your willingness to get hands-on and ensure everything runs smoothly.