At a Glance
- Tasks: Lead client implementations and translate business needs into technical solutions.
- Company: Fast-growing B2B fintech platform with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact by owning projects and working directly with clients.
- Qualifications: Experience in SaaS or fintech implementations and strong analytical skills.
- Other info: Dynamic role with opportunities to improve processes and collaborate with teams.
The predicted salary is between 36000 - 60000 £ per year.
A fast-growing B2B fintech platform operating in a regulated, enterprise environment is hiring an Implementation Engineer to support client onboarding and technical delivery. This is a client-facing engineering role that sits between technical execution and customer requirements. It will suit someone who enjoys owning implementations end to end, working directly with customers, and translating complex business needs into scalable technical solutions.
The role involves working closely with clients to understand their business processes, documentation, and data, and converting these into clear implementation plans aligned with the platform’s standards. The role blends solution design, data analysis, and hands-on engineering, with a strong emphasis on ownership and accountability. While industry experience is helpful, the focus is on strong SaaS or fintech implementation experience and the ability to learn domain-specific concepts quickly.
Key responsibilities:- Lead end-to-end client implementations from requirements through to delivery
- Engage directly with clients to gather business and technical requirements
- Interpret client documentation and datasets to design accurate solutions
- Configure, integrate, and validate platform implementation
- Translate client needs into scalable, repeatable implementation patterns
- Manage technical conversations with client stakeholders confidently
- Collaborate with product and engineering teams to ensure smooth delivery
- Identify opportunities to improve onboarding processes and delivery efficiency
- Experience delivering client implementations within SaaS or fintech environments
- Comfortable working in a client-facing technical role
- Strong ability to analyse data, documentation, and workflows
- Experience with system configuration, integrations, or solution design
- Confident communicator who can lead technical discussions with customers
- Self-sufficient and proactive, with strong ownership mentality
- Background in regulated or complex domains is a plus, but not essential
Implementation Engineer employer: SR2 | Socially Responsible Recruitment | Certified B Corporation™
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B Corporation™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Engineer
✨Tip Number 1
Get to know the company inside out! Research their products, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Implementation Engineer. Focus on your SaaS or fintech experience and how you've successfully managed client implementations in the past.
✨Tip Number 3
Don’t shy away from asking questions during interviews. It shows you're engaged and helps you understand if the company is the right fit for you. Think about what you want to know about their onboarding processes and technical challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Implementation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Implementation Engineer role. Highlight your SaaS or fintech experience, and don’t forget to showcase any client-facing roles you've had!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client implementations and translated complex requirements into technical solutions.
Show Off Your Communication Skills: Since this is a client-facing role, it’s crucial to demonstrate your ability to communicate effectively. Use clear and concise language in your application, and consider including examples of how you've led technical discussions with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B Corporation™
✨Know Your Stuff
Make sure you understand the basics of SaaS and fintech, especially how they relate to client implementations. Brush up on common industry terms and concepts so you can speak confidently about them during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully translated complex business needs into technical solutions. Be ready to discuss how you approached challenges and what the outcomes were.
✨Engage with the Interviewers
Remember, this is a two-way street! Ask insightful questions about their implementation processes and how they handle client interactions. This shows you're genuinely interested and helps you gauge if the company is the right fit for you.
✨Demonstrate Ownership and Accountability
Highlight instances where you've taken ownership of projects or tasks. Discuss how you managed timelines, communicated with stakeholders, and ensured successful delivery. This aligns perfectly with what they're looking for in an Implementation Engineer.