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- Tasks: Build trusted client relationships and oversee delivery excellence in complex digital programmes.
- Company: Join a small consultancy specialising in UK government and defence sectors.
- Benefits: Hybrid work model, competitive salary up to £55k, and opportunities for professional growth.
- Why this job: Make a real impact by shaping long-term client relationships and driving continuous improvement.
- Qualifications: Experience in managing complex client relationships and commercial performance in regulated sectors.
The predicted salary is between 42000 - 66000 £ per year.
Hybrid | 2 days onsite in Bristol | up to £55k
Consultancy | Defence | SC clearable
Are you an Account Manager who thrives at the intersection of client relationships, delivery excellence and commercial oversight? SR2 is supporting a small consultancy who specialise in the heart of the UK government and defence sectors. As Account Manager, you will play a pivotal role across complex digital programmes, acting as the trusted link between clients and delivery teams. This is a hands-on, high-impact role where you’ll shape long-term client relationships while ensuring contracts, services and outcomes are delivered to an exceptional standard.
- Build trusted client relationships across complex digital programmes, ensuring expectations are clear and consistently met.
- Oversee commercial and contractual performance, tracking KPIs, SLAs, budgets and delivery burn rate.
- Manage delivery risk, scope changes, resourcing challenges and escalation points.
- Lead governance and service reviews, providing clear reporting, insight and action tracking.
- Support contract and change control activities, including subcontract management.
- Drive continuous improvement, using stakeholder feedback to influence service and delivery enhancements.
- Contribute to bids and proposals, providing delivery insight, resourcing estimates and relationship intelligence.
- Maintain visibility of capability demand, supporting recruitment and internal coordination.
You’ll bring experience managing complex client relationships in commercial or contract-led environments, ideally within Defence, government or another regulated sector.
- Account, client, delivery or service management roles.
- Contract and commercial performance management.
- Managing budgets, forecasts and financial reporting.
- Working with Agile and Waterfall delivery approaches.
Manager-Account Manager in England employer: SR2 | Socially Responsible Recruitment | Certified B Corporation™
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B Corporation™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence and consultancy sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. Understand their client relationships and delivery methods. This will help you showcase how your experience aligns with their needs and demonstrate that you’re the perfect fit for the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how you’ve managed complex client relationships and delivered exceptional results. Use specific examples that highlight your skills in commercial performance management and risk oversight.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Manager-Account Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in managing client relationships and delivering on complex projects, especially in defence or government sectors. We want to see how you’ve made an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've overseen commercial performance and managed delivery risks in previous roles.
Showcase Your Skills: Don’t forget to highlight your skills in contract management and financial reporting. We’re looking for someone who can track KPIs and manage budgets effectively, so make sure these skills are front and centre in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B Corporation™
✨Know Your Client Relationships
Before the interview, brush up on your understanding of client relationship management. Be ready to discuss specific examples where you've built trust and delivered exceptional service. This will show that you can thrive in the role and understand the importance of client connections.
✨Master the Metrics
Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to account management. Prepare to talk about how you've tracked and improved these metrics in past roles. This demonstrates your ability to oversee commercial performance effectively.
✨Showcase Your Problem-Solving Skills
Think of instances where you've managed delivery risks or navigated scope changes. Be ready to share how you approached these challenges and what the outcomes were. This will highlight your hands-on experience and ability to manage complex situations.
✨Engage with Continuous Improvement
Prepare to discuss how you've used stakeholder feedback to drive service enhancements. Share specific examples of how you've contributed to bids or proposals, showcasing your insight into delivery and resourcing. This will illustrate your proactive approach to improving client relationships and service delivery.
