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- Tasks: Build trusted client relationships and oversee delivery excellence in complex digital programmes.
- Company: Supportive consultancy specialising in UK government and defence sectors.
- Benefits: Competitive salary up to £55k, hybrid work model, and inclusive culture.
- Why this job: Make a real impact while shaping long-term client relationships in a dynamic environment.
- Qualifications: Experience in managing complex client relationships, ideally in regulated sectors.
- Other info: Opportunity for SC clearance and excellent career growth.
The predicted salary is between 42000 - 66000 £ per year.
Are you an Account Manager who thrives at the intersection of client relationships, delivery excellence and commercial oversight? Do you have experience working with UK government clients or other highly regulated industries? SR2 is supporting a small consultancy who specialise in the heart of the UK government and defence sectors. As Account Manager, you will play a pivotal role across complex digital programmes, acting as the trusted link between clients and delivery teams. This is a hands-on, high-impact role where you’ll shape long-term client relationships while ensuring contracts, services and outcomes are delivered to an exceptional standard.
If you would want to work with a company that is truly supportive, inclusive and with a truly wonderful culture, this could be the company for you.
Role:- Build trusted client relationships across complex digital programmes, ensuring expectations are clear and consistently met.
- Oversee commercial and contractual performance, tracking KPIs, SLAs, budgets and delivery burn rate.
- Manage delivery risk, scope changes, resourcing challenges and escalation points.
- Lead governance and service reviews, providing clear reporting, insight and action tracking.
- Support contract and change control activities, including subcontract management.
- Drive continuous improvement, using stakeholder feedback to influence service and delivery enhancements.
- Contribute to bids and proposals, providing delivery insight, resourcing estimates and relationship intelligence.
- Maintain visibility of capability demand, supporting recruitment and internal coordination.
You’ll bring experience managing complex client relationships in commercial or contract-led environments, ideally within Defence, government or another regulated sector.
- Account, client, delivery or service management roles.
- Contract and commercial performance management.
- Coordinating delivery activity across multiple teams.
- Managing budgets, forecasts and financial reporting.
- Facilitating governance forums with senior stakeholders.
- Working with Agile and Waterfall delivery approaches.
- Eligible for SC clearance (RTW + 5 years living in UK).
Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Account Manager in England employer: SR2 | Socially Responsible Recruitment | Certified B Corporation
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence and consultancy sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. We want you to show how you align with their mission. Think about examples from your past experiences that highlight your skills in managing client relationships and delivering excellence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We can help you refine your answers to common questions, especially around managing complex client relationships and overseeing commercial performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are ready to make an impact in the consultancy space.
We think you need these skills to ace Account Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with client relationships, delivery excellence, and any work you've done in regulated sectors like Defence or government.
Showcase Relevant Experience: When writing your application, focus on your past roles that involved managing complex client relationships and commercial performance. Use specific examples to demonstrate how you’ve successfully overseen projects and met KPIs.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and get back to you quickly about the next steps!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B Corporation
✨Know Your Client Landscape
Familiarise yourself with the specific needs and challenges of UK government clients and the defence sector. Research recent projects or initiatives that the consultancy has been involved in, so you can discuss how your experience aligns with their work.
✨Showcase Your Relationship Management Skills
Prepare examples that highlight your ability to build and maintain trusted client relationships. Think about times when you successfully navigated complex situations or delivered exceptional service, as these stories will resonate well with the interviewers.
✨Understand Commercial Performance Metrics
Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to account management. Be ready to discuss how you've tracked and improved these metrics in past roles, as this will demonstrate your commercial acumen.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific delivery risks or scope changes. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and problem-solving skills.
