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For Companies At a Glance
- Tasks: Lead client implementations and translate business needs into technical solutions.
- Company: Fast-growing B2B fintech platform with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients onboard and succeed with our platform.
- Qualifications: Experience in SaaS or fintech implementations and strong analytical skills.
- Other info: Dynamic role with opportunities to improve processes and collaborate with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
A fast-growing B2B fintech platform operating in a regulated, enterprise environment is hiring an Implementation Engineer to support client onboarding and technical delivery. This is a client-facing engineering role that sits between technical execution and customer requirements. It will suit someone who enjoys owning implementations end to end, working directly with customers, and translating complex business needs into scalable technical solutions.
The role
You will work closely with clients to understand their business processes, documentation, and data, and convert these into clear implementation plans aligned with the platform’s standards. The role blends solution design, data analysis, and hands-on engineering, with a strong emphasis on ownership and accountability. While industry experience is helpful, the focus is on strong SaaS or fintech implementation experience and the ability to learn domain-specific concepts quickly.
Key responsibilities
- Lead end-to-end client implementations from requirements through to delivery
- Engage directly with clients to gather business and technical requirements
- Interpret client documentation and datasets to design accurate solutions
- Configure, integrate, and validate platform implementation
- Translate client needs into scalable, repeatable implementation patterns
- Manage technical conversations with client stakeholders confidently
- Collaborate with product and engineering teams to ensure smooth delivery
- Identify opportunities to improve onboarding processes and delivery efficiency
What we are looking for
- Experience delivering client implementations within SaaS or fintech environments
- Comfortable working in a client-facing technical role
- Strong ability to analyse data, documentation, and workflows
- Experience with system configuration, integrations, or solution design
- Confident communicator who can lead technical discussions with customers
- Self-sufficient and proactive, with strong ownership mentality
- Background in regulated or complex domains is a plus, but not essential
Implementation Engineer in City of London employer: SR2 | Socially Responsible Recruitment | Certified B Corporation
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Engineer in City of London
✨Tip Number 1
Get to know the company inside out! Research their products, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical explanations! Since this role involves translating complex needs into solutions, being able to clearly articulate your thought process during interviews is key. Use examples from your past experiences to demonstrate your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest and summarising how your skills align with their needs can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Implementation Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation Engineer. Highlight your SaaS or fintech experience and any client-facing roles you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your experience makes you a perfect fit. Don’t forget to mention your ownership mentality and problem-solving skills!
Showcase Your Technical Skills: In your application, be sure to highlight your technical abilities, especially around system configuration and integrations. We love candidates who can translate complex requirements into clear solutions, so give us examples!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B Corporation
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of SaaS and fintech. Brush up on your knowledge of system configurations, integrations, and solution design. Being able to discuss these topics confidently will show that you can handle the technical conversations with clients.
✨Understand Client Needs
Before the interview, think about how you would approach gathering business and technical requirements from clients. Prepare examples of how you've successfully translated complex needs into clear implementation plans in the past. This will demonstrate your ability to engage directly with clients and understand their processes.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous implementations and how you overcame them. Highlight your analytical skills by explaining how you interpreted client documentation and datasets to design solutions. This will illustrate your ownership mentality and proactive approach.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing technical concepts. Remember, you’ll need to lead discussions with client stakeholders, so being a confident communicator is key. Consider doing mock interviews to refine your delivery and ensure you come across as self-sufficient and knowledgeable.
