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- Tasks: Provide technical support for web applications and troubleshoot issues.
- Company: Join a passionate digital team focused on great customer experiences.
- Benefits: Remote work, competitive salary up to £37,000, and opportunities for career growth.
- Why this job: Be part of an innovative team and make a real impact on product quality.
- Qualifications: Coding experience and a collaborative attitude are essential.
- Other info: Great chance to transition into development roles in the future.
The predicted salary is between 21600 - 30840 £ per year.
I’m looking for a Junior developer / Application Support Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers. The role is mostly remote, but you’ll catch up with the team in person around once every two months in Cardiff.
You’ll be providing technical level support for a range of internal and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems.
As the team doesn’t currently have a dedicated testing function, you’ll also get hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.
They’re looking for someone technically minded with some coding experience (they are technology agnostic so work with a range of different languages so they are totally open to experience in any coding languages) with experience supporting software or CMS-based products ideally. Any exposure to software testing would be useful but isn’t essential, along with a collaborative, can-do attitude and great communication skills.
There are also routes into development further down the line for people interested in moving into this area, although the role will be focusing on technical level support in the immediate term. Salary is anywhere up to £37,000 dependent on experience.
If that sounds like you, I’d love to chat! Apply below or get in touch with Sam Miller at SR2, Socially Responsible Recruitment to find out more.
Junior developer / Application Support Engineer £37,000 - Remote in Bury employer: SR2 | Socially Responsible Recruitment | Certified B Corporation
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior developer / Application Support Engineer £37,000 - Remote in Bury
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your coding projects or any relevant work you've done. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our team!
We think you need these skills to ace Junior developer / Application Support Engineer £37,000 - Remote in Bury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Developer/Application Support Engineer role. Highlight any coding experience and support roles you've had, as well as your collaborative spirit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and how you can contribute to our lovely digital team. Don’t forget to mention your problem-solving skills and any relevant experiences.
Show Off Your Communication Skills: Since great communication is key in this role, make sure your application showcases your ability to explain technical concepts clearly. Whether it's in your CV or cover letter, let us see how you can make complex ideas simple!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B Corporation
✨Know Your Tech
Brush up on the technologies mentioned in the job description. Familiarise yourself with different coding languages and CMS platforms, as well as common troubleshooting techniques. This will show your technical mindset and readiness to tackle challenges.
✨Show Your Problem-Solving Skills
Prepare examples of how you've solved technical issues in the past. Think about specific scenarios where you had to troubleshoot or improve a system. This will demonstrate your ability to handle the day-to-day responsibilities of the role.
✨Communicate Clearly
Since great communication skills are key, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would create user-friendly support documentation, so think about how you can make information accessible for all users.
✨Be Ready to Collaborate
The role involves working closely with a team, so be prepared to discuss your collaborative experiences. Share examples of how you've worked with others to achieve a common goal, especially in a remote setting, as this will highlight your can-do attitude.