User Researcher

User Researcher

Full-Time On-site
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User Researcher - SC Clearance required

  • Outside IR35
  • £450 - £480
  • Remote + onsite in South UK
  • 9 month contract
  • UK government

We’re looking for an experienced User Researcher to join a consultancy delivering a major digital programme for a UK government department. You’ll work within a multidisciplinary Agile team, carrying out research throughout the product lifecycle to understand user needs, behaviours and pain points, and turning these findings into actionable insights that shape digital products and services.

The Role

  • Plan and conduct discovery and evaluative user research
  • Run user interviews, usability testing and research sessions
  • Identify and clearly communicate user needs, journeys and pain points
  • Create personas, user journeys and other research artefacts
  • Facilitate workshops and research synthesis sessions
  • Work closely with Product, Design, Development and Delivery teams
  • Champion user-centred design and accessibility

Requirements

  • 5+ years’ experience as a User Researcher
  • Strong discovery and usability testing experience
  • Experience within Agile digital delivery
  • Confident stakeholder communication and workshop facilitation
  • GDS / Government / Defence experience beneficial
  • SC clearance - you must have this already (we cannot put you through it)
  • This is a UK Eyes Only programme - applicants should be a Sole British Citizen

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User Researcher employer: SR2 REC LTD

SR2 REC LTD is an exceptional employer, offering a dynamic work environment in the heart of London where innovation thrives. With a strong focus on employee growth and development, we provide opportunities for our team members to enhance their skills while working on cutting-edge authentication and identity projects. Our collaborative culture fosters teamwork and creativity, making it a rewarding place for professionals looking to make a meaningful impact in the tech industry.

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Contact Details:

SR2 REC LTD Recruitment Team