At a Glance
- Tasks: Lead service transitions, ensuring smooth delivery from development to Business-as-Usual.
- Company: Join a dynamic team at the forefront of IT service management.
- Benefits: Competitive daily rate, hybrid work model, and potential for long-term contract extension.
- Other info: Collaborate with diverse teams and enhance your skills in a fast-paced environment.
- Why this job: Make a real impact by ensuring services are ready for live environments.
- Qualifications: Experience in service transition and strong ITSM knowledge required.
The predicted salary is between 54000 - 66000 £ per year.
Location
Hybrid (UK)
Clearance
NPVV3 & SC (Essential)
Rate
£500-£550 per day (Inside IR35)
Contract
ASAP start - Initial contract until September 2026 with strong likelihood of extension through March 2027 and potentially beyond
This role sits at the heart of delivery, ensuring services move from development into Business-as-Usual (BAU) in a controlled, secure, and fully governed manner.
You'll work closely with multidisciplinary teams across Delivery, SRE, Dev Ops, QA, Operations and Service Management to ensure all technical, operational and support readiness activities are completed prior to go-live.
Key Responsibilities
- Plan, coordinate and manage end-to-end service transition activities across the programme.
- Ensure transition plans are aligned with programme milestones and delivery objectives.
- Act as the central coordination point between delivery and operational teams throughout the transition lifecycle.
- Drive transition readiness across technical, operational, security and service management workstreams.
- Ensure all services meet operational acceptance criteria before deployment into live environments.
- Coordinate release readiness, deployment planning and operational handover activities.
- Work closely with SRE, Dev Ops, QA and engineering teams to ensure infrastructure, applications, integrations and data services are fully supportable in production.
- Identify, manage and mitigate transition risks, issues and dependencies.
- Ensure governance, documentation and audit requirements are met throughout the transition process.
- Support the successful adoption of new services into BAU operations.
Essential Skills & Experience
- Proven experience delivering
Service Transition within complex programmes.
- Strong understanding of IT Service Management (ITSM) and transition governance.
- Experience working across multidisciplinary technical teams including Dev Ops, SRE, QA and Operations.
- Excellent stakeholder management and coordination skills.
- Experience managing operational readiness, acceptance and go-live activities.
- Strong planning, risk management and organisational skills.
- Technical Environment
- Experience working with modern cloud-native technologies, including exposure to:
- AWS
- React
- REST APIs
- Integrations with Government departments and services
- #J-18808-Ljbffr
Service Transition Manager - SC & NPPV3 Cleared employer: SR2 REC LTD
At SR2 Consulting, we pride ourselves on being an exceptional employer that values expertise and innovation in the fast-evolving payments landscape. Our collaborative work culture fosters professional growth through engaging projects with leading financial institutions, offering employees the chance to make a significant impact while advancing their careers. With a focus on meaningful engagements and a commitment to employee development, we provide a unique opportunity for Payments Consultants to thrive in a dynamic environment.
