SR2 REC LTD in London is seeking a Head of Customer Success to lead our AI startup's post-sales journey. This is the first dedicated CS hire, owning onboarding, adoption, renewals and expansion, and shaping the function from scratch to scale enterprise relationships.
You will partner with founders, product and engineering to influence the roadmap, drive retention and commercial growth, and build scalable CS processes in a fast-moving, growth-focused environment.
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Head of Customer Success — First Hire, AI Startup in London employer: SR2 REC LTD
SR2 REC LTD is an exceptional employer, offering a dynamic work environment in the heart of London where innovation thrives. With a strong focus on employee growth and development, we provide opportunities for our team members to enhance their skills while working on cutting-edge authentication and identity projects. Our collaborative culture fosters teamwork and creativity, making it a rewarding place for professionals looking to make a meaningful impact in the tech industry.
