IT Service Manager - Privileged Access & CAF - SC Cleared
We're looking for an IT Service Manager to support a privileged access platform as it moves into live service within a government environment. You'll help establish effective service management, maintain operational oversight and support compliance with the Cyber Assessment Framework (CAF).
What you'll do
- Coordinate the transition from delivery into live service, including service processes, documentation and handover.
- Manage day-to-day service activities, including incidents, changes, risks and service reporting.
- Work with product, engineering, security and operations teams to resolve issues and improve the service.
- Support privileged access controls, including access approvals, account lifecycle processes and periodic reviews.
- Maintain service documentation and evidence to support CAF assessments and audits.
What you'll bring
- Active SC clearance
- Experience managing a live technology or security service in government or another regulated environment.
- Familiarity with privileged access management and its operational controls.
- Experience supporting security compliance, ideally including CAF.
- Strong incident, change and stakeholder management skills.
- Experience bringing a new platform or service into operation.
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IT Service Manager - Privileged Access & CAF - SC Cleared employer: SR2 REC LTD
SR2 REC LTD is an exceptional employer, offering a dynamic work environment in the heart of London where innovation thrives. With a strong focus on employee growth and development, we provide opportunities for our team members to enhance their skills while working on cutting-edge authentication and identity projects. Our collaborative culture fosters teamwork and creativity, making it a rewarding place for professionals looking to make a meaningful impact in the tech industry.
