SR2 REC LTD is seeking an experienced Head of Service Operations to lead our global IT service operations, ensuring delivery of critical services across regions and time zones.
The role focuses on hands-on leadership, operational governance, incident management, and continuous improvement, with strong engagement of VP and C-suite stakeholders. You will drive service performance, align with engineering and offshore teams, and standardise ITSM processes across multiple units.
Director of Global Service Operations employer: SR2 REC LTD
SR2 REC LTD is an exceptional employer, offering a dynamic work environment in the heart of London where innovation thrives. With a strong focus on employee growth and development, we provide opportunities for our team members to enhance their skills while working on cutting-edge authentication and identity projects. Our collaborative culture fosters teamwork and creativity, making it a rewarding place for professionals looking to make a meaningful impact in the tech industry.