IT Service Manager - Privileged Access & CAF - SC Cleared
We're looking for an IT Service Manager to support a privileged access platform as it moves into live service within a government environment. You'll help establish effective service management, maintain operational oversight and support compliance with the Cyber Assessment Framework (CAF).
What you'll do
- Coordinate the transition from delivery into live service, including service processes, documentation and handover.
- Manage day-to-day service activities, including incidents, changes, risks and service reporting.
- Work with product, engineering, security and operations teams to resolve issues and improve the service.
- Support privileged access controls, including access approvals, account lifecycle processes and periodic reviews.
- Maintain service documentation and evidence to support CAF assessments and audits.
What you'll bring
- Active SC clearance
- Experience managing a live technology or security service in government or another regulated environment.
- Familiarity with privileged access management and its operational controls.
- Experience supporting security compliance, ideally including CAF.
- Strong incident, change and stakeholder management skills.
- Experience bringing a new platform or service into operation.
IT Service Manager - Privileged Access & CAF - SC Cleared in London employer: SR2 Careers
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact large-scale IT and digital transformation projects. With a strong focus on employee growth, you will have access to continuous professional development opportunities while enjoying the flexibility of hybrid working in the vibrant city of London. This role not only provides competitive compensation but also places you at the forefront of cutting-edge technology initiatives, making it an exciting and rewarding place to advance your career.
