- Visit domestic customers for boiler breakdown, heating and hot water issues.
- Trace faults across boilers, controls, radiators and wider heating systems.
- Complete repairs safely, including related heating and plumbing tasks where appropriate.
- Support servicing and landlord gas safety appointments when the schedule requires it.
- Give customers a clear explanation of the fault and the recommended repair route.
- Record job notes properly so the office team has a clear history of each visit.
- Plan your day sensibly across the service area you are covering., Arrive prepared and manage appointments without close supervision.
- Work through heating faults in a calm, structured way.
- Finish repairs safely and leave the work area tidy.
- Keep customers and the office updated when parts or follow‑on work are needed.
- Build a reputation for reliable, professional visits.
Gas Safe registered for domestic gas work. - A minimum of 3 years working on domestic boiler breakdown and repair jobs.
- Practical understanding of heating controls, radiators, pipework and common system faults.
- Confidence diagnosing issues across a range of boiler brands.
- Full UK driving licence.
- A tidy, reliable and customer‑conscious way of working.
- Desirable experience
- Broad exposure to common domestic boiler brands.
- Good knowledge of heating controls, valves and circulation problems.
- Experience with CP12s, servicing and landlord maintenance visits.
£40,000 basic starting salary. - Company van for work appointments.
- Uniform supplied.
- Permanent full-time position.
- Work focused around agreed regional areas.
- Job information and customer notes from the office team.
- Additional hours available when workload allows.
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