Technical Support Engineer(Linux Sys Admin)
Technical Support Engineer(Linux Sys Admin)

Technical Support Engineer(Linux Sys Admin)

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
S

At a Glance

  • Tasks: Solve technical issues and maintain Linux systems while supporting customers.
  • Company: Join Squiz, a dynamic company focused on innovative tech solutions.
  • Benefits: Enjoy flexible work options with a hybrid model and great corporate perks.
  • Why this job: Be part of a collaborative team that values problem-solving and customer satisfaction.
  • Qualifications: 3-5 years of Linux troubleshooting experience and familiarity with various technologies required.
  • Other info: Must be willing to participate in an on-call rota and pass security checks.

The predicted salary is between 36000 - 60000 £ per year.

Social network you want to login/join with:

Technical Support Engineer(Linux Sys Admin), Edinburgh

col-narrow-left

Client:

Squiz

Location:

Edinburgh, United Kingdom

Job Category:

Other

EU work permit required:

Yes

col-narrow-right

Job Reference:

841dd5e79da4

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

We are looking for a Technical Support Engineer (Linux) to join our Support Organisation here at Squiz. You would come from either a technical support or deployments background.We’re seeking a proactive and enthusiastic problem solver to resolve complex technical issues whilst maintaining a good customer focus.

For this role, we ask that can demonstrate

  • 3-5 years of troubleshooting skills on Linux based systems
  • Autonomy in fault finding
  • Experience working in major or critical incidents.

You should have a strong background in as many of the following technologies

  • Linux (Preferably Fedora/EL flavours of Linux)
  • Revision/Configuration Control(SVN, Puppet4, Git/Gitlab)
  • Server Monitoring(Nagios, Grafana, Thousand Eyes)
  • Networking(DNS, Firewalls, Routing)

Nice to haves:

  • Cloud based deployments
  • AWS
  • Docker
  • Terraform
  • Cloudflare

What you would do:

  • Solving technical problems our customers have with their existing systems
  • Building and installing new infrastructure, servers and machines, as well as maintenance of current infrastructure (vms servers (application & data), hosted systems, SAAS
  • Troubleshooting and root cause analysis of key projects
  • Working with the product team to migrate systems to SaaS
  • Maintaining servers in AWS
  • Suggesting and working on ways to improve our support environment

Note: Passing a Police check and/or security clearance may be required.

Location: Edinburgh (with ability to access the office 1-2 times per week)

There is an expectation that successful candidates would be willing to work as part of an on-call rota.

#J-18808-Ljbffr

Technical Support Engineer(Linux Sys Admin) employer: Squiz

At Squiz, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant city of Edinburgh, our team enjoys a supportive environment with ample opportunities for professional growth and development, alongside competitive benefits. Join us to be part of a forward-thinking company where your contributions are valued and you can make a real impact in the tech landscape.
S

Contact Detail:

Squiz Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer(Linux Sys Admin)

✨Tip Number 1

Familiarise yourself with the specific Linux distributions mentioned in the job description, such as Fedora and EL flavours. Having hands-on experience or projects that showcase your skills with these systems can set you apart from other candidates.

✨Tip Number 2

Brush up on your troubleshooting skills by simulating common technical issues that users might face. This will not only prepare you for potential interview questions but also demonstrate your proactive problem-solving abilities.

✨Tip Number 3

Network with current or former employees of Squiz on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific challenges faced in the Technical Support Engineer role.

✨Tip Number 4

Stay updated on the latest trends and technologies related to server monitoring and cloud deployments. Being knowledgeable about tools like Nagios, Grafana, AWS, and Docker will show your commitment to continuous learning and improvement.

We think you need these skills to ace Technical Support Engineer(Linux Sys Admin)

Linux System Administration
Troubleshooting Skills
Autonomy in Fault Finding
Experience with Major Incidents
Revision Control (SVN, Git, Puppet)
Server Monitoring (Nagios, Grafana)
Networking Knowledge (DNS, Firewalls, Routing)
Cloud Deployments (AWS)
Docker
Terraform
Root Cause Analysis
Customer Focus
Problem-Solving Skills
Ability to Work in a Team
On-Call Support Availability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Linux systems, troubleshooting skills, and any relevant technologies mentioned in the job description. Use specific examples to demonstrate your expertise.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your problem-solving abilities and how your background aligns with the requirements of the Technical Support Engineer position.

Highlight Relevant Experience: In your application, emphasise your experience with server monitoring tools, configuration control, and networking. Be specific about your roles in past positions and how they relate to the responsibilities outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Squiz

✨Showcase Your Troubleshooting Skills

Be prepared to discuss specific examples of complex technical issues you've resolved in the past. Highlight your approach to troubleshooting Linux systems and any tools you used, as this will demonstrate your hands-on experience.

✨Familiarise Yourself with Relevant Technologies

Make sure you understand the technologies mentioned in the job description, such as SVN, Puppet, Nagios, and AWS. Being able to speak confidently about these tools will show that you're not only qualified but also genuinely interested in the role.

✨Demonstrate Customer Focus

Since the role involves maintaining a good customer focus, prepare to share examples of how you've successfully communicated with clients or users in previous roles. Emphasise your ability to remain calm under pressure and your commitment to resolving issues efficiently.

✨Prepare for On-Call Scenarios

Understand the expectations around being part of an on-call rota. Be ready to discuss your availability and how you would handle critical incidents outside of regular hours, showcasing your dedication and reliability.

Technical Support Engineer(Linux Sys Admin)
Squiz

Land your dream job quicker with Premium

Your application goes to the top of the list
Personalised CV feedback that lands interviews
Support from real people with tickets
Apply for more jobs in less time with AI support
Go Premium

Money-back if you don't land a job in 6-months

S
  • Technical Support Engineer(Linux Sys Admin)

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-07-26

  • S

    Squiz

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>