At a Glance
- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Be part of Marston's, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off meals, flexible hours, and a £4.50 meal deal on shift.
- Other info: We celebrate individuality and support your well-being with various resources.
- Why this job: Grow your skills in a vibrant atmosphere with diverse teammates and career pathways.
- Qualifications: No experience needed; just bring your passion for great service and teamwork.
We’re on the lookout for new Bar and Waiting teammates to join our team!
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best. We'll give you the skills you need via our internal career pathway (DNA) including access to our innovative app-based training.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionateabout providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long‑term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
We’ll also support you through our internal career pathway (DNA) with the goal of becoming a supervisor.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Bar and Waiting Staff in Ludlow employer: Squirrel (91906)
Squirrel pubs is an excellent employer that values its Bar and Waiting Staff by providing flexible hours and a supportive work culture. With a strong focus on employee growth through our DNA pathway and app-based learning, team members can advance their careers across various locations, including pubs and hotels, while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff in Ludlow
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at our pubs. Knowing the ins and outs of what we serve will not only impress during your interview but also help you engage with customers effectively.
✨Tip Number 2
Show your enthusiasm for customer service! During any interactions, whether in person or over the phone, demonstrate your passion for creating memorable experiences for guests. This is key in the hospitality industry.
✨Tip Number 3
Network with current employees if possible. They can provide insights into the company culture and what it takes to succeed in the role. Plus, a referral from a team member can give you an edge in the hiring process.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn. Highlighting your adaptability and eagerness to grow within the company can set you apart from other candidates.
We think you need these skills to ace Bar and Waiting Staff in Ludlow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience in hospitality or customer service. Even if you're new to the industry, emphasise skills like teamwork, communication, and a positive attitude.
Craft a Personal Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work in hospitality and how you can contribute to creating memorable experiences for guests.
Showcase Your Passion:In your application, express your passion for providing excellent customer service. Share any personal experiences that demonstrate your commitment to making others happy, whether in a professional setting or otherwise.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Squirrel (91906)
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences you've had in customer service, even if they're not directly related to bars or restaurants. This will demonstrate your eagerness to learn and grow in this role.
✨Know the Menu
Familiarise yourself with the pub's menu before the interview. Being able to discuss specific dishes and drinks shows that you're genuinely interested in the position and ready to engage with customers about what’s on offer.
✨Emphasise Teamwork
Highlight your ability to work well in a team. The Bar and Waiting staff play a crucial role in creating a welcoming atmosphere, so sharing examples of how you've collaborated with others in previous roles can set you apart from other candidates.
✨Prepare for Customer Service Scenarios
Think about potential customer service scenarios you might face in the role and how you would handle them. Being prepared to discuss how you would deal with difficult customers or busy shifts can showcase your problem-solving skills and readiness for the job.
