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- Tasks: Provide excellent customer service and support in a vibrant restaurant environment.
- Company: Join a family-owned garden centre group with a friendly atmosphere.
- Benefits: Enjoy discounts, generous holiday, bonuses, and learning opportunities.
- Why this job: Be part of a team that values friendliness and customer satisfaction.
- Qualifications: Good interpersonal skills and a willingness to learn.
- Other info: Flexible hours and a supportive work culture await you!
The predicted salary is between 11 - 16 £ per hour.
Your primary responsibility will be to provide professional support to our customers in the restaurant, working closely with the Restaurant Manager to help the business succeed. This position is seasonal until the end of June 2026.
Rota:
- Week 1: Sunday, Monday, Wednesday and Friday 11:00-15:00
- Week 2: Tuesday, Thursday and Saturday 11:00-15:00
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction and take appropriate action.
- Establish and maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
- Holiday (including bank holidays) – 5.6 weeks on joining, increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
- Bonus – A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – A Defined Contribution Pension Plan for new employees.
- Attendance – After one year's service, if you have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference through outstanding customer service.
- Learning & Development – A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday – After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year's service, offering savings on new cycling equipment.
- Child's first day at school – After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree/Shrub – After 1 year's service, choose either one tree or shrub to plant each year or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP) – After 2 years service, access to a range of wellbeing resources.
- Retirement – After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in designated parking areas on our site.
Seaosnal - Restaurant: Front of House - Waiting Staff in Wokingham employer: Squires Garden Centres
Contact Detail:
Squires Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seaosnal - Restaurant: Front of House - Waiting Staff in Wokingham
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a coffee. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in the place!
✨Tip Number 2
Practice your people skills! Since you'll be working front of house, brush up on your communication and customer service skills. Role-play with a friend or family member to nail those tricky customer interactions.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure to highlight your eagerness to learn and contribute to the team. A positive attitude goes a long way in the hospitality industry!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what they want in waiting staff.
We think you need these skills to ace Seaosnal - Restaurant: Front of House - Waiting Staff in Wokingham
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and good interpersonal skills.
Tailor Your Application: Make sure to read the job description carefully and highlight how your experience aligns with what we're looking for. Mention any previous customer service roles or relevant skills that make you a great fit for our team.
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure it’s easy to read. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working with us!
How to prepare for a job interview at Squires Garden Centres
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special dishes. This shows your enthusiasm for the role and helps you answer questions about food recommendations confidently.
✨Showcase Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your friendly manner and interpersonal skills, as these are key to creating a welcoming atmosphere for customers.
✨Dress to Impress
Make sure to dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the establishment, which is crucial in a front-of-house role.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team culture or training opportunities. This demonstrates your interest in the position and your willingness to learn and grow within the company.