At a Glance
- Tasks: Provide excellent customer service and assist with a delightful shopping experience.
- Company: Join a family-owned garden centre group dedicated to employee happiness.
- Benefits: Enjoy discounts, generous holiday, bonuses, and learning opportunities.
- Other info: Flexible hours during the festive season with great career growth potential.
- Why this job: Be part of a friendly team making a difference in customers' lives.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
Your primary responsibility will be to provide professional support to our customers, working closely with the Garden Centre Manager to help the business succeed.
Seasonal: 29 November 2025 until 21 December 2025
Rota: Every Saturday 09:00 - 18:00 and Sunday 10:00 - 17:00
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of merchandising and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension: A Defined Contribution Pension Plan for new employees.
- Attendance: After one year's service, if you have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a ‘Thank you’.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme: Offers a 25% to 39% saving on new cycling equipment after 1 year's service.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree / Shrub: After 1 year's service, choose either one tree or shrub to plant each year up to the value of £50 retail.
- Employee Assistance Programme (EAP): After 2 years service, access to a range of wellbeing resources.
- Retirement: After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking: Available to all employees in designated parking areas on our site.
Seasonal - Tills - Sales Assistant in Woking employer: Squire's Garden Centres
Squire's is an exceptional employer, offering a friendly and energetic work environment where employees are valued for their commitment to customer service. With generous benefits such as substantial employee discounts, a robust holiday allowance, and opportunities for personal growth through learning and development, Squire's fosters a culture of support and recognition. Located in the picturesque regions of Surrey, Sussex, Middlesex, and Berkshire, working here means being part of a family-owned business that prioritises the happiness and well-being of its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal - Tills - Sales Assistant in Woking
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal - Tills - Sales Assistant in Woking
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal - Tills - Sales Assistant position at Squire's Garden Centres. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal - Tills - Sales Assistant at Squire's Garden Centres. Remember, quality over quantity!
How to prepare for a job interview at Squire's Garden Centres
✨Know Your Products
Brush up on the products or brands that Squire's Garden Centres sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Squire's Garden Centres is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Squire's Garden Centres.
