Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide excellent customer service and create a welcoming atmosphere in our restaurant.
- Company: Join a family-owned garden centre group with a friendly and energetic culture.
- Benefits: Enjoy 50% off meals, generous holiday, and a range of employee perks.
- Why this job: Be part of a team that values friendliness and customer satisfaction.
- Qualifications: Good interpersonal skills and a willingness to learn are essential.
- Other info: Opportunities for growth and development in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
Your primary responsibility will be to provide professional support to our customers in the restaurant, working closely with the Restaurant Manager to help the business succeed.
Rota: Alternate weekends 10:00-17:00
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
- Pension: A Defined Contribution Pension Plan for new employees.
- Attendance: After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early. If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro-rata for less than 40 hours).
- Cycle2work scheme: After 1 year's service, a government initiative offering savings on new cycling equipment.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree/Shrub: After 1 year's service, choose either one tree or shrub to plant each year up to the value of £50 retail or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP): After 2 years service, access to a range of wellbeing resources.
- Retirement: After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking: Available to all employees in designated parking areas on our site.
Restaurant: Front of House - Waiting Staff in West Horsley employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant: Front of House - Waiting Staff in West Horsley
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a coffee or a meal. This way, you can see how the staff interact with customers and get a feel for the atmosphere. Plus, it gives you something to chat about during your interview!
✨Tip Number 2
Network like a pro! Talk to friends or family who might know someone working at Squire’s. A personal recommendation can go a long way in landing that front of house role. Don’t be shy; reach out and ask for insights!
✨Tip Number 3
Show off your personality! When you get an interview, let your friendly side shine through. Remember, they’re looking for someone with good interpersonal skills, so be yourself and engage with the interviewer as if they were a customer.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you can keep an eye on any updates or new roles that pop up. Let’s get you started on this exciting journey together!
We think you need these skills to ace Restaurant: Front of House - Waiting Staff in West Horsley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and enthusiasm for customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Mention your good interpersonal skills and willingness to learn, as these are key traits we value at Squire’s.
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes before hitting send. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll get all the latest updates about the role and our company!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the restaurant's menu and any special offerings. This shows your genuine interest in the role and helps you answer questions about customer preferences or dietary restrictions confidently.
✨Show Off Your People Skills
During the interview, be sure to highlight your interpersonal skills. Share examples of how you've successfully interacted with customers in the past, whether it was resolving a complaint or simply making someone’s day better. A friendly manner goes a long way!
✨Demonstrate Your Willingness to Learn
Employers love candidates who are eager to learn. Be prepared to discuss how you’ve taken initiative in previous roles to improve your skills or knowledge. Mention any relevant training or experiences that showcase your commitment to personal growth.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for waiting staff. This not only shows your enthusiasm but also helps you determine if the restaurant is the right fit for you.
