Guest Experience Lead – Front of House Waiting Staff in West Horsley
Guest Experience Lead – Front of House Waiting Staff

Guest Experience Lead – Front of House Waiting Staff in West Horsley

West Horsley Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and manage interactions in a vibrant restaurant setting.
  • Company: A leading garden and restaurant supplier with a focus on customer experience.
  • Benefits: Employee discounts, generous holiday time, and incentives for long-term service.
  • Why this job: Join a friendly team and create memorable experiences for customers every day.
  • Qualifications: Excellent interpersonal skills and a passion for customer service.
  • Other info: Enjoy a dynamic work environment with opportunities for growth and development.

The predicted salary is between 24000 - 36000 £ per year.

A regional garden and restaurant supplier in West Horsley is seeking Front of House Waiting Staff to provide professional support to customers in the restaurant. The role emphasizes a friendly demeanor and excellent interpersonal skills.

Responsibilities include:

  • Managing customer interactions
  • Maintaining hygiene standards

This position offers an extensive benefits package, including employee discounts, generous holiday time, and various incentives for long-term service.

Guest Experience Lead – Front of House Waiting Staff in West Horsley employer: Squire's Garden Centres

As a Guest Experience Lead at our regional garden and restaurant supplier in West Horsley, you will thrive in a vibrant work culture that prioritises customer satisfaction and teamwork. We offer an extensive benefits package, including employee discounts and generous holiday time, alongside opportunities for personal and professional growth, making us an excellent employer for those seeking a rewarding career in hospitality.
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Contact Detail:

Squire's Garden Centres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead – Front of House Waiting Staff in West Horsley

Tip Number 1

Make sure to showcase your friendly personality during interviews. We want to see how you interact with others, so be yourself and let your interpersonal skills shine!

Tip Number 2

Research the company before your interview. Knowing about their values and what they offer can help you tailor your responses and show that you're genuinely interested in being part of their team.

Tip Number 3

Practice common interview questions related to customer service. We all know that managing customer interactions is key, so prepare some examples of how you've handled similar situations in the past.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.

We think you need these skills to ace Guest Experience Lead – Front of House Waiting Staff in West Horsley

Interpersonal Skills
Customer Service
Communication Skills
Hygiene Standards Management
Friendly Demeanor
Problem-Solving Skills
Teamwork
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!

Highlight Relevant Experience: Make sure to mention any previous experience in customer service or hospitality. We love seeing how you've managed customer interactions and maintained high standards in past roles.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Guest Experience Lead role.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!

How to prepare for a job interview at Squire's Garden Centres

Show Off Your People Skills

As a Guest Experience Lead, you'll need to demonstrate your excellent interpersonal skills. Be ready to share examples of how you've successfully managed customer interactions in the past. Think about specific situations where you turned a negative experience into a positive one.

Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special offerings. This shows your enthusiasm for the role and helps you answer questions confidently. You might even want to prepare a few suggestions for customers based on popular dishes or seasonal specials.

Emphasise Hygiene Standards

Since maintaining hygiene standards is crucial, be prepared to discuss your understanding of health and safety regulations. Share any relevant experiences where you ensured cleanliness in a previous role, as this will highlight your commitment to providing a safe dining environment.

Bring Your Friendly Demeanour

The role requires a friendly demeanor, so let your personality shine through during the interview. Practice a warm greeting and maintain eye contact. Remember, the interview is also about making a good impression, so be approachable and enthusiastic about the opportunity!

Guest Experience Lead – Front of House Waiting Staff in West Horsley
Squire's Garden Centres
Location: West Horsley
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  • Guest Experience Lead – Front of House Waiting Staff in West Horsley

    West Horsley
    Full-Time
    24000 - 36000 £ / year (est.)
  • S

    Squire's Garden Centres

    200-500
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