At a Glance
- Tasks: Lead an award-winning restaurant, driving sales and ensuring top-notch customer service.
- Company: Join Squire's, a family-owned garden centre group with a friendly, energetic culture.
- Benefits: Enjoy 50% off in restaurants, generous holiday, bonuses, and a pension plan.
- Other info: Opportunities for learning, development, and unique employee perks await you!
- Why this job: Make a real impact in a vibrant environment while developing your management skills.
- Qualifications: Experience in restaurant management and a positive, collaborative attitude are essential.
The predicted salary is between 31500 - 38500 £ per year.
Your primary responsibility will be to provide management support to one of our award-winning restaurants, working closely with the Group Catering Manager to help the business succeed.
Main duties and responsibilities:
- Generate new ideas for building sales and profit and effectively communicate them to teams.
- Ensure excellence of customer service is achieved throughout the restaurant.
- Work closely and effectively with catering managers to ensure purchasing is within the company product range.
- Participate constructively in all management meetings.
- Maintain excellent standards of food and housekeeping in accordance with company guidelines.
- Liaise closely with Product Managers as part of the annual range review process.
- Understand the business plan and actively participate in delivering its goals.
- Create performance monitors for product, service, and people performance, and review regularly.
- Appropriately plan and utilise department resources to achieve targets.
To be successful in this role, we are looking for people with:
- Proven experience of working in a similar role within a restaurant environment.
- Organised, self-disciplined with a positive, collaborative attitude.
- Ability to cook is desired.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: Non-contractual bonus at Christmas based on the profit of the company.
- Pension: Defined Contribution Pension Plan available to new employees.
- Attendance: After one year’s service, if you have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference through outstanding customer service.
- Learning & Development: Opportunities to enhance and develop skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme: Offers a saving on new cycling equipment after 1 year’s service.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree/Shrub: Choose either one tree or shrub to plant each year or £50 towards RHS annual membership after 1 year’s service.
- Employee Assistance Programme (EAP): Access to wellbeing resources after 2 years service.
- Retirement: Contracted hours reduced by a fifth but pay remains the same for final 3 months after 15 years service.
- Free Parking: Available to all employees in designated parking areas.
Restaurant: Manager in Washington employer: Squire's Garden Centres
Squires Garden Centres in Wokingham is an excellent employer, offering a vibrant work culture where customer service excellence is at the heart of everything we do. With flexible part-time hours and a focus on employee growth, we provide opportunities for staff to develop their skills in a supportive environment, making it a rewarding place to work for those passionate about enhancing guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant: Manager in Washington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Squire's Garden Centres. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Squire's Garden Centres
Don't be shy about reaching out to Squire's Garden Centres directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant: Manager in Washington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Squire's Garden Centres and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Squire's Garden Centres
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
