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- Tasks: Provide excellent customer service and create a welcoming restaurant experience.
- Company: Join a family-owned garden centre with a friendly, energetic atmosphere.
- Benefits: Enjoy 50% off meals, generous holiday, and bonuses for great service.
- Why this job: Be part of a team that values friendliness and customer satisfaction.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
- Other info: Flexible hours with opportunities for personal growth and development.
Your primary responsibility will be to provide professional support to our customers in the restaurant, working closely with the Restaurant Manager to help the business succeed.
Seasonal: Until 23 December 2025
Rota: Every Tuesday, Wednesday, Thursday, Friday and Saturday 10:00‑17:30
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Squire’s is a family‑owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – Non‑contractual bonus at Christmas, based on the profit of the company in any financial year (first year depends on start date).
- Pension – Defined Contribution Pension Plan. Company contributes if you meet government criteria.
- Attendance Award – After one year’s service, one day holiday (pro‑rata) added for 100% attendance.
- Made A Difference Scheme (M.A.D) – Monthly winner receives a gift for outstanding customer service.
- Learning & Development – Opportunities to enhance skills and confidence.
- Birthday Leave – After 6 months, early leave on birthday (subject to policy). After 2 years, £25 Squires gift voucher.
- Cycle2Work Scheme – 25‑39% savings on new cycling equipment after 1 year’s service.
- Child’s First Day at School – Early leave on child’s first day after 1 year’s service.
- RHS Membership or Tree/ Shrub – Choice of one tree or shrub, or £50 RHS membership after 1 year’s service.
- Employee Assistance Programme (EAP) – Eligibility after 2 years’ service.
- Retirement – After 15 years, reduced hours but same pay for final 3 months.
- Free Parking – Available at site.
Seasonal - Restaurant: Front of House - Waiting Staff in Twickenham employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal - Restaurant: Front of House - Waiting Staff in Twickenham
✨Tip Number 1
Get to know the restaurant vibe! Before applying, pop in for a coffee or a meal. This way, you can see how the staff interact with customers and get a feel for the atmosphere. Plus, it shows your genuine interest when you mention your visit during the interview!
✨Tip Number 2
Network like a pro! Chat with friends or family who might know someone working at Squires Garden Centre. A friendly recommendation can go a long way in landing that waiting staff role. Don’t be shy; reach out and ask for insights!
✨Tip Number 3
Prepare for the interview by practising common questions! Think about how you’d handle customer queries or what makes great service. We can help you with tips and tricks to ace those questions, so you walk in feeling confident and ready to impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status. So, don’t wait—get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Seasonal - Restaurant: Front of House - Waiting Staff in Twickenham
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and good interpersonal skills.
Tailor Your Application: Make sure to read the job description carefully and highlight how your experience aligns with what we're looking for. Mention any previous customer service roles or experiences that showcase your willingness to learn and help others.
Keep It Professional: While we love a casual vibe, remember to keep your application professional. Use clear language, check for spelling and grammar mistakes, and make sure it’s easy to read. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about Squires while you’re at it!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special offerings. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to assist customers with their queries.
✨Show Off Your People Skills
During the interview, demonstrate your friendly manner and interpersonal skills. Share examples of how you've successfully interacted with customers in the past, as this is key for a front-of-house role.
✨Prepare for Common Scenarios
Think about potential customer scenarios you might face, such as handling complaints or special requests. Practising your responses can help you feel more confident and show that you're proactive about providing excellent service.
✨Dress the Part
Make sure to dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role, which is crucial in a customer-facing position like waiting staff.
