Your primary responsibility will be to provide a management support to the Pets & Aquatics Department. Working closely with the Department Head to help the department to succeed. Rota: Every Monday, Wednesday and Friday 09:00-18.00, with alternate Tuesdays and Wednesdays 09:00-18:00 and alternate weekends Saturday 09:00-18:00 and Sunday 09:00-17:30 Main duties and responsibilities: Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Co-operate fully with line management and product managers Take responsibility for the whole in the absence of the manager Purchasing within the company product range within company guidelines Feed back on current and new products to optimise range and stock availability Maintain good control over stock levels, including accurate ordering and stock clearance where necessary Close liaison with relevant Product Manager to ensure the optimum range and stock availability Use initiative to increase sales in their department Sales opportunities are generated through interaction with customers Standards of appearance are monitored and maintained Organises and allocates team and individual tasks, in line with customer service needs Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager. To be successful in this role, we are looking for people: Excellent computer skills Customer service skills People management experience Previous experience in similar environment essential
Pets and Aquatics - Supervisor in Twickenham employer: Squire's Garden Centres
Squires Garden Centres in Wokingham is an excellent employer, offering a vibrant work culture where customer service excellence is at the heart of everything we do. With flexible part-time hours and a focus on employee growth, we provide opportunities for staff to develop their skills in a supportive environment, making it a rewarding place to work for those passionate about enhancing guest experiences.
