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- Tasks: Provide excellent customer service and assist with queries in a vibrant garden centre.
- Company: Join a family-owned garden centre group dedicated to employee happiness since 1936.
- Benefits: Enjoy discounts, generous holiday, bonuses, and a supportive work environment.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 10 - 13 £ per hour.
Your primary responsibility will be to provide professional support to our customers. Working closely with the Garden Centre Manager to help the business to succeed.
Seasonal: 22 February 2026 until 31 May 2026
Rota: Every Tuesday, Wednesday, Thursday, Friday 10:00-18:00 with alternate weekends Saturday 10:00-18:00 and Sunday 09:30-17:30
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of merchandising and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
- Bonus – We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – We offer a Defined Contribution Pension Plan to new employees.
- Attendance – After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development – You can look forward to a wealth of learning opportunities with us.
- Birthday – After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year's service, a government initiative which offers savings on new cycling equipment.
- Child's first day at school – After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree / Shrub – After 1 year's service, Squire's employees can choose either one tree or shrub to plant each year.
- Employee Assistance Programme (EAP) – After 2 years service, employees are eligible to join an EAP.
- Retirement – After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in the designated parking areas on our site.
Seasonal - Tills - Sales Assistant in Thames Ditton employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal - Tills - Sales Assistant in Thames Ditton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Squire's and its values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an enjoyable shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. A friendly appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Seasonal - Tills - Sales Assistant in Thames Ditton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and helpful nature. Remember, we’re all about creating a welcoming environment for our customers.
Tailor Your Application: Make sure to tailor your application to the role of Sales Assistant. Highlight any previous experience in customer service or retail, and mention how you can contribute to providing an enjoyable shopping experience. We love seeing how you connect with our values!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Company
Before your interview, take some time to research Squire's and their values. Understanding their commitment to customer service and the friendly environment they promote will help you align your answers with what they're looking for.
✨Showcase Your Interpersonal Skills
Since this role is all about providing an enjoyable shopping experience, be ready to demonstrate your good friendly manner and interpersonal skills. Think of examples from your past experiences where you've successfully assisted customers or worked in a team.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle specific customer situations. Practice responses that highlight your ability to identify customer needs and provide efficient solutions, as this is key to succeeding in the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.