At a Glance
- Tasks: Provide excellent customer service and create a welcoming atmosphere in the restaurant.
- Company: Family-owned garden centre group with a focus on happiness and teamwork.
- Benefits: Enjoy a friendly work environment and gain valuable experience in hospitality.
- Other info: Flexible Saturday shifts with opportunities for growth in a vibrant setting.
- Why this job: Join a passionate team and make customers smile every day!
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
The predicted salary is between 10 - 12 € per hour.
Your primary responsibility will be to provide professional support to our customers in the restaurant. Working closely with the Restaurant Manager to help the business to succeed.
Rota: Every Saturday 09:00-16:00
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by:
- Ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customer needs through interaction, and taking appropriate action
- Excellent standards of hygiene and housekeeping are established and maintained in accordance with company guidelines
To be successful in this role, we are looking for people with:
- Good friendly manner
- Good interpersonal skills
- Willingness to learn
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer-focused environment.
Restaurant: Front of House - Waiting Staff in Surrey employer: Squire's Garden Centres
Squire’s is an excellent employer that prioritises the happiness and growth of its staff within a friendly and energetic environment. With a commitment to high standards in horticulture, catering, and retail, employees benefit from a supportive work culture that encourages learning and development. Located in the picturesque regions of Surrey, Sussex, Middlesex, and Berkshire, working here offers a unique opportunity to be part of a family-owned business that values its team members and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant: Front of House - Waiting Staff in Surrey
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can see how the staff interact with customers and get a feel for the atmosphere. Plus, it gives you something to chat about during your interview!
✨Tip Number 2
Practice your people skills! Since you'll be working front of house, it's all about making connections. Role-play with friends or family to handle different customer scenarios. The more comfortable you are, the better you'll shine in your interview.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express why you want to work at Squire’s specifically. Mention what excites you about providing great customer service and being part of a family-owned business.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and helps keep you on their radar. Just a few lines expressing your appreciation can make a big difference!
We think you need these skills to ace Restaurant: Front of House - Waiting Staff in Surrey
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Highlight Relevant Experience:Make sure to mention any previous experience in customer service or hospitality. We love seeing how you've made customers happy in the past, so share those stories that showcase your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Squire’s.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu before the interview. This shows your enthusiasm and helps you answer questions about food and drink confidently, which is crucial for a Front of House role.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you handled queries or complaints effectively, as this will demonstrate your interpersonal skills.
✨Dress to Impress
Make sure to dress smartly for the interview. A neat appearance reflects your professionalism and respect for the role, especially in a customer-facing position like waiting staff.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the restaurant's culture or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.