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- Tasks: Assist customers and ensure a great shopping experience every Saturday.
- Company: Join Squire's, a family-owned garden centre group dedicated to customer happiness since 1936.
- Benefits: Enjoy 50% restaurant discounts, generous holiday, bonuses, and a pension plan.
- Why this job: Be part of a friendly team focused on excellent customer service and personal growth.
- Qualifications: Looking for friendly, approachable individuals with good interpersonal skills and a willingness to learn.
- Other info: Special perks include birthday leave, child’s first school day support, and a cycle-to-work scheme.
Squires Garden Centre, Common Road, Stanmore, London, City of, United Kingdom
Job Description
Posted Thursday 27 November 2025 at 01:00
Your primary responsibility will be to provide professional support to our customers.
Working closely with the Garden Centre Manager to help the business to succeed.
Rota: Full time 40hrs, Every Wednesday off with alternate weekends
Main and responsibilities:
- Provide an enjoyable shopping experience for everyone by:
- Ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customer needs through interaction, and taking appropriate action
- Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines
- Looking after our Yard section (Fencing / Stoneware / Pots / Compost)
- Heavy lifting involved
To be successful in this role, we are looking for people:
- Good friendly manner
- Good interpersonal skills
- Willing to learn
- Driving license
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it.
We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.
We want our staff to enjoy working with us in a friendly, energetic customer focused environment.
Rewards & Benefits:
- Employee Discount– 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays)– 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus– We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
- Pension– We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
- Attendance– After one years service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a \’Thank you\’.
- Made A Difference Scheme (M.A.D)– A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive.
- Learning & Development– You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
- Birthday–After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours).
- Cycle2work scheme –After 1 years service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months.
- Child\’s first day at school–After 1 year\’s service come in late and go home early on your child\’s first day of school life, so that you can be there to take them and pick them up from school on their first day.
- RHS Membership or a Tree / Shrub–After 1 years service Squire\’s employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP)–After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc.
- Retirement–After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking– Available to all employees in the designated parking areas on our site.
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Sundries - Sales Assistant employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sundries - Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at Squire's Garden Centres. Knowing your stuff will help you engage customers effectively and show that you're genuinely interested in helping them.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for handling queries and providing assistance in a friendly manner, which is key for this role.
✨Tip Number 3
Visit a Squire's Garden Centre before your interview to observe how staff interact with customers. Take notes on their approach and think about how you can incorporate similar techniques into your own style.
✨Tip Number 4
Show enthusiasm for learning and growing within the company. Mention any relevant experiences or skills that demonstrate your willingness to develop, as Squire's values employees who are eager to improve.
We think you need these skills to ace Sundries - Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Friendly Cover Letter: Write a cover letter that reflects your good friendly manner and interpersonal skills. Use a warm tone and provide examples of how you've successfully assisted customers in the past.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or retail. Mention specific instances where you provided excellent customer support or contributed to a positive shopping experience.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important for this role.
How to prepare for a job interview at Squire's Garden Centres
✨Show Your Friendly Side
Since the role requires a good friendly manner, make sure to greet your interviewer with a warm smile and maintain a positive attitude throughout the conversation. This will reflect your ability to create an enjoyable shopping experience for customers.
✨Demonstrate Your Interpersonal Skills
Be prepared to discuss examples of how you've effectively interacted with customers in the past. Highlight any experiences where you identified customer needs and took appropriate action, as this is crucial for the position.
✨Research the Company
Familiarise yourself with Squire’s values and history. Understanding their commitment to customer service and employee satisfaction will help you align your answers with what they are looking for in a candidate.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics or opportunities for learning and development within the company. This shows your interest in growing with them and your willingness to learn.
