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- Tasks: Provide excellent customer service and support in a vibrant restaurant environment.
- Company: Join a family-owned garden centre group with a friendly atmosphere.
- Benefits: Enjoy 50% off meals, generous holiday, and a bonus at Christmas.
- Why this job: Be part of a team that values friendliness and customer satisfaction.
- Qualifications: Good interpersonal skills and a willingness to learn.
- Other info: Opportunities for growth and unique employee perks await you!
The predicted salary is between 11 - 16 £ per hour.
Your primary responsibility will be to provide professional support to our customers in the restaurant, working closely with the Restaurant Manager to help the business succeed.
Seasonal until 23 December 2025
Rota: Every Monday and Tuesday 10:00-15:00 with alternate weekends Saturday and Sunday 10:00-15:00
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
- Holiday (including bank holidays) – 5.6 weeks on joining, increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
- Bonus – A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – A Defined Contribution Pension Plan for new employees.
- Attendance – After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development – A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday – After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – A government initiative offering savings on new cycling equipment.
- Child's first day at school – After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree/Shrub – After 1 year's service, choose either one tree or shrub to plant each year or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP) – Access to a range of wellbeing resources after 2 years service.
- Retirement – Reduced contracted hours but same pay for final 3 months after 15 years service.
- Free Parking – Available to all employees in designated parking areas on our site.
Seasonal: Restaurant: Front of House employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal: Restaurant: Front of House
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a coffee. This way, you can chat about your experience and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to handle customer queries and showcase your friendly manner. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Be ready to share examples! Think of times when you've gone above and beyond for customers or worked well in a team. This will help you demonstrate your interpersonal skills and willingness to learn.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, we love seeing candidates who take the initiative to connect with us online.
We think you need these skills to ace Seasonal: Restaurant: Front of House
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and good interpersonal skills.
Tailor Your Application: Make sure to read the job description carefully and highlight how your experience aligns with what we're looking for. Mention any relevant customer service experience that shows you can provide an enjoyable restaurant experience.
Keep It Professional: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes before hitting send. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Company
Before your interview, take some time to research Squire's and its values. Understanding their commitment to customer service and the friendly atmosphere they promote will help you align your answers with what they're looking for.
✨Showcase Your Interpersonal Skills
Since this role is all about providing excellent customer service, be ready to share examples of how you've successfully interacted with customers in the past. Highlight your friendly manner and willingness to assist others.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident during the interview.
✨Dress the Part
Even though it's a restaurant role, first impressions matter! Dress smartly and appropriately for the interview to show that you take the opportunity seriously and are ready to represent the company well.
