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- Tasks: Assist customers and manage stock in a vibrant garden centre environment.
- Company: Join Squire's, a family-owned garden centre group dedicated to customer happiness since 1936.
- Benefits: Enjoy 50% restaurant discounts, generous holiday, and a bonus scheme for your hard work.
- Why this job: Be part of a friendly team that values customer service and offers growth opportunities.
- Qualifications: A clean driving licence is required; forklift licence is a plus. Friendly attitude essential!
- Other info: Seasonal role from March to May, with flexible working hours on weekdays and weekends.
Your primary responsibility will be to provide professional support to our customers. Working closely with the Garden Centre Manager to help the business succeed.
Seasonal: 1 March 2025 until 31 May 2025
Rota: Every Wednesday, Thursday and Friday 10:00-14:30 with alternate weekends Saturday and Sunday 10:00-14:30.
Main duties and responsibilities:
- Complete shop floor tasks, which include heavy lifting.
- Off-loading deliveries from lorries and vans.
- Using the EPOS system to book in and receive stock, which will involve a high level of accuracy.
- The role may require some driving; therefore, applicants must have a full clean driving licence.
- Handling customer queries courteously and efficiently.
- Identifying customer needs through interaction and taking appropriate action.
- A forklift licence would also be an advantage.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Squire's is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays): 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
- Pension: We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
- Attendance: After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown/inspired the business. There is a monthly winner. All winners select a gift to receive.
- Learning & Development: You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro-rata for less than 40 hours).
- Cycle2work scheme: After 1 year's service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day.
- RHS Membership or a Tree/Shrub: After 1 year's service, Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP): After 2 years service, employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc.
- Retirement: After 15 years service, if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking: Available to all employees in the designated parking areas on our site.
Seasonal - Goods In - Sales Assistant employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal - Goods In - Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at our garden centres. This knowledge will not only help you assist customers better but also show your genuine interest in the role during any interviews.
✨Tip Number 2
Highlight any previous experience in retail or customer service, especially in environments that require heavy lifting or stock management. This will demonstrate your capability to handle the physical demands of the job.
✨Tip Number 3
If you have a forklift licence, make sure to mention it! This could give you an edge over other candidates, as it's a valuable skill for the role.
✨Tip Number 4
Prepare to discuss how you can contribute to creating a friendly and helpful atmosphere for customers. Think of examples from past experiences where you went above and beyond to assist someone.
We think you need these skills to ace Seasonal - Goods In - Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any previous roles involving heavy lifting or stock management. Mention any driving experience and your clean driving licence.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your interpersonal skills and willingness to learn, as these are key traits they are looking for.
Showcase Relevant Skills: Emphasise skills that align with the job description, such as accuracy in handling stock, customer interaction, and any experience with EPOS systems. If you have a forklift licence, be sure to mention it!
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Squire's Garden Centres
✨Show Your Customer Service Skills
Since the role involves handling customer queries, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've successfully resolved issues or met customer needs.
✨Demonstrate Your Team Spirit
Working closely with the Garden Centre Manager is key to this role. Highlight any past experiences where you collaborated effectively with a team, showcasing your ability to contribute positively to a friendly and energetic environment.
✨Be Ready for Physical Tasks
This position requires heavy lifting and off-loading deliveries. Make sure to express your comfort with physical work and any relevant experience you have in similar roles, as this will show you're prepared for the demands of the job.
✨Highlight Your Willingness to Learn
The company values a willingness to learn, so be sure to mention any instances where you've taken the initiative to develop new skills or knowledge. This could include training on the EPOS system or obtaining a forklift licence.