At a Glance
- Tasks: Assist customers with their Christmas tree shopping and ensure a festive experience.
- Company: Join a family-owned garden centre group with a friendly atmosphere.
- Benefits: Enjoy discounts, generous holiday leave, and a bonus at Christmas.
- Other info: Physical fitness required for heavy lifting; great opportunity for seasonal work.
- Why this job: Be part of a joyful team during the festive season and make customers smile.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
Your primary responsibility will be to provide professional support to our customers, working closely with the Garden Centre Manager to help the business succeed.
Seasonal: 29 November until 14 December 2025
Rota: Every Saturday 09:00-18:00 and Sunday 10:00-16:30
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction and take appropriate action.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
This role involves heavy lifting, so applicants must be physically fit.
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension: A Defined Contribution Pension Plan for new employees.
- Attendance: After one year's service, if you have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme: Offers a 25% to 39% saving on new cycling equipment after 1 year's service.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree/Shrub: After 1 year's service, choose either one tree or shrub to plant each year up to the value of £50 retail or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP): After 2 years service, access to a range of wellbeing resources.
- Retirement: After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking: Available to all employees in designated parking areas on our site.
Seasonal - Christmas Tree Sales Assistant in Wokingham employer: Squire's Garden Centres
Squire's is an exceptional employer, offering a friendly and energetic work environment where employees are valued for their commitment to customer service. With generous benefits such as substantial employee discounts, extensive holiday allowances, and unique perks like the 'Made A Difference' reward scheme, Squire's fosters a culture of growth and appreciation. Located in the picturesque regions of Surrey, Sussex, Middlesex, and Berkshire, this family-owned garden centre group prioritises the happiness and development of its staff, making it a truly rewarding place to work during the festive season.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal - Christmas Tree Sales Assistant in Wokingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Squire’s and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an enjoyable shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! Even though it’s a seasonal role, showing up looking smart and presentable can make a great first impression. It shows you care about the job and are ready to represent Squire’s well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Seasonal - Christmas Tree Sales Assistant in Wokingham
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and helpful nature.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. If you've worked in customer service before, mention it! We love seeing how you can contribute to our team.
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us understand your qualifications without sifting through too much fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Squire's Garden Centres
✨Show Your Friendly Side
Since this role is all about providing a great shopping experience, make sure to showcase your friendly and approachable nature during the interview. Smile, maintain eye contact, and be warm in your responses to demonstrate that you can connect with customers easily.
✨Know Your Stuff
Familiarise yourself with the types of Christmas trees and garden products that might be sold at the centre. Being able to discuss these items knowledgeably will impress the interviewer and show that you're genuinely interested in the role.
✨Demonstrate Your Interpersonal Skills
Prepare examples from your past experiences where you've successfully handled customer queries or worked as part of a team. This will help illustrate your good interpersonal skills and willingness to learn, which are key for this position.
✨Be Ready for Physical Challenges
Since the job involves heavy lifting, it’s a good idea to mention your physical fitness during the interview. You could share any relevant experiences that highlight your ability to handle the physical demands of the role, ensuring the employer knows you’re up for the task.
