At a Glance
- Tasks: Assist customers with their Christmas tree purchases and provide excellent service.
- Company: Join Squire's Garden Centre, a family-owned business with a friendly atmosphere.
- Benefits: Enjoy 50% off in restaurants and 20% off in the garden centre, plus holiday perks.
- Why this job: Get into the festive spirit while gaining valuable customer service experience.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
- Other info: Flexible hours, great team environment, and opportunities for growth.
Seasonal – Christmas Tree Sales Assistant
Squires Garden Centre, Haliford Road, Shepperton, London, City of, United Kingdom
Job Description
Posted Friday 17 October 2025 at 00:00
Your primary responsibility will be to provide professional support to our customers.
Working closely with the Garden Centre Manager to help the business to succeed.
Seasonal: 29 November – 13 December 2025
Rota: Saturday 09:00-18:00
Main duties and responsibilities:
- Ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customer needs through interaction, and taking appropriate action
To be successful in this role, we are looking for people:
- Good friendly manner
- Good interpersonal skills
- Willing to learn
This role involves heavy lifting, so therefore applicants must be physically fit.
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date)
- Pension – We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
- Attendance – After one years service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a \’Thank you\’.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner. All winners select a gift to receive.
- Learning & Development – You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
- Birthday – After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply). If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours).
- Cycle2work scheme – After 1 year service, a government initiative which offers a 25% to 39% saving on new cycling equipment. This cost is deducted out of your pay over 12 or 19 months.
- Child\’s first day at school – After 1 year\’s service come in late and go home early on your child\’s first day of school life, so that you can be there to take them and pick them up from school on your first day.
- RHS Membership or a Tree / Shrub – After 1 years service Squire\’s employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP) – After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc.
- Retirement – After 15 years service if you are retiring and have over 15 years service, your contracted hours will reduce by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in the designated parking areas on our site.
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Seasonal - Christmas Tree Sales Assistant employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal - Christmas Tree Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Squires Garden Centre. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers a lot, think of some scenarios where you might need to assist them. Role-play with a friend or family member to get comfortable with handling queries and providing support.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and friendly. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re tech-savvy and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Seasonal - Christmas Tree Sales Assistant
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and willingness to learn.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. If you've got good interpersonal skills or experience in customer service, shout about it!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make sure your writing is clear. This helps us get to know you better without wading through unnecessary fluff.
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Squire's Garden Centres
✨Know Your Product
Before the interview, brush up on your knowledge of Christmas trees and related products. Familiarise yourself with different types of trees, their care, and any accessories that might be sold alongside them. This will show your enthusiasm and readiness to assist customers effectively.
✨Show Off Your People Skills
Since this role is all about customer interaction, practice how you would greet and assist customers. Think of examples from your past experiences where you provided excellent service or resolved a customer issue. Being friendly and approachable is key!
✨Prepare for Physical Tasks
As the job involves heavy lifting, be ready to discuss your physical fitness and any relevant experience you have with manual tasks. You might even want to mention how you stay active, as it shows you're prepared for the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready to ask the interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It demonstrates your interest in the position and helps you gauge if it's the right fit for you.