Front of House Lead - Customer Experience & Team Coach in London
Front of House Lead - Customer Experience & Team Coach

Front of House Lead - Customer Experience & Team Coach in London

London Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front of house team and deliver exceptional customer experiences.
  • Company: Join a family-owned garden centre with a vibrant atmosphere.
  • Benefits: Enjoy employee perks in a friendly, energetic environment.
  • Why this job: Be part of a supportive team and enhance your customer service skills.
  • Qualifications: Previous experience in catering or retail supervision is a plus.
  • Other info: Opportunity to grow in a dynamic and welcoming setting.

The predicted salary is between 24000 - 36000 Β£ per year.

A family-owned garden centre group is seeking a candidate for a restaurant support role in Chichester. Responsibilities include providing excellent customer service, maintaining hygiene standards, and assisting the Restaurant Manager.

The ideal candidate will have previous experience in catering/retail supervision, a friendly demeanor, and the ability to cook. This role offers various employee benefits and is part of a friendly, energetic environment.

Front of House Lead - Customer Experience & Team Coach in London employer: Squires Garden Centres

Join our family-owned garden centre group in Chichester, where we pride ourselves on fostering a friendly and energetic work environment. As a Front of House Lead, you'll enjoy competitive employee benefits, opportunities for personal growth, and the chance to make a meaningful impact on our customers' experiences while working alongside a supportive team that values your contributions.
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Contact Detail:

Squires Garden Centres Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House Lead - Customer Experience & Team Coach in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their vibe and show that you're genuinely interested in being part of their friendly, energetic environment.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories during the interview!

✨Tip Number 3

Show off your cooking skills! If you have any culinary experience, be sure to mention it. Maybe even bring a dish to share if the opportunity arises. It’s a great way to demonstrate your passion for food and hospitality.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!

We think you need these skills to ace Front of House Lead - Customer Experience & Team Coach in London

Customer Service
Hygiene Standards
Catering Experience
Retail Supervision
Friendly Demeanor
Cooking Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫑

Show Your Personality: When writing your application, let your friendly demeanour shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter.

Highlight Relevant Experience: Make sure to showcase any previous experience in catering or retail supervision. We’re looking for someone who can hit the ground running, so mention specific roles and responsibilities that relate to this position.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Squires Garden Centres

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Think of examples from your past experiences where you provided excellent service or resolved a difficult situation. This will show that you understand the importance of customer experience in a restaurant setting.

✨Show Off Your Cooking Skills

Since cooking is part of the role, be prepared to discuss your culinary experience. Bring up any specific dishes you enjoy making or techniques you've mastered. If possible, mention how your cooking can enhance the customer experience at the garden centre's restaurant.

✨Demonstrate Team Leadership

As a potential team coach, highlight your previous supervisory roles. Share stories that showcase your ability to lead a team, motivate others, and maintain a positive work environment. This will help them see you as a natural fit for the Front of House Lead position.

✨Emphasise Hygiene Standards

Familiarise yourself with hygiene standards relevant to the catering industry. Be ready to discuss how you ensure cleanliness and safety in food preparation and service. This shows that you take health regulations seriously and are committed to maintaining high standards.

Front of House Lead - Customer Experience & Team Coach in London
Squires Garden Centres
Location: London
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  • Front of House Lead - Customer Experience & Team Coach in London

    London
    Full-Time
    24000 - 36000 Β£ / year (est.)
  • S

    Squires Garden Centres

    200-500
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