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- Tasks: Lead the Garden Furniture Department and support the Garden Centre Manager.
- Company: Join a family-owned garden centre group with a friendly, energetic culture.
- Benefits: Enjoy 50% restaurant discounts, generous holiday, and a bonus scheme.
- Why this job: Make a difference in customer service while growing your career in a vibrant environment.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Opportunities for learning and development, plus unique employee perks.
The predicted salary is between 36000 - 60000 £ per year.
Your primary responsibility will be to provide management support to the Garden Furniture Department, working closely with the Garden Centre Manager to help the department succeed.
Full time, 40 hours Rota: Every Monday, Wednesday and Friday 09:00-18:00 with alternate Tuesdays and Thursdays 09:00-18:00 and alternate weekends, Saturday 09:00-18:00 and Sunday 09:00-17:30.
Main duties and responsibilities:
- Maintain good control over stock levels, including accurate ordering and stock clearance where necessary.
- Co-operate fully with line management and Product Managers.
- Take responsibility for the whole in the absence of the Manager.
- Purchasing within the company product range within company guidelines.
- Feed back on current and new products to optimise range and stock availability.
- Close liaison with relevant Product Manager to ensure the optimum range and stock availability.
- Use initiative to increase sales in their department.
- Sales opportunities are generated through interaction with customers.
- Standards of appearance are monitored and maintained.
- Organises and allocates team and individual tasks, in line with customer service needs.
- Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager.
To be successful in this role, we are looking for people:
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date).
- Pension – We offer a Defined Contribution Pension Plan to new employees.
- Attendance – After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development – You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
- Birthday – After 6 months service if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year's service, a government initiative which offers a saving on new cycling equipment.
- Child's first day at school – After 1 year's service come in late and go home early on your child's first day of school life.
- RHS Membership or a Tree / Shrub – After 1 year's service Squire's employees can choose either one tree or shrub to plant each year.
- Employee Assistance Programme (EAP) – After 2 years service employees are eligible to join an EAP.
- Retirement – After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in the designated parking areas on our site.
Garden Furniture - Department Head in Lea employer: Squires Garden Centres
Contact Detail:
Squires Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Furniture - Department Head in Lea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Squire's social media and website. Understanding their values will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Garden Furniture Department.
✨Tip Number 3
Show off your passion for gardening! Bring up any relevant experiences or projects you've worked on that relate to garden furniture. This will demonstrate your enthusiasm and commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Garden Furniture - Department Head in Lea
Some tips for your application 🫡
Show Your Passion for Gardening: When writing your application, let your love for gardening shine through! Mention any relevant experience or hobbies that connect you to the Garden Furniture Department. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight your management skills and how they align with supporting the Garden Centre Manager. We appreciate when candidates take the time to connect their experience with our needs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value clarity, so make it easy for us to see why you’re a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Squires Garden Centres
✨Know Your Stock
Familiarise yourself with the types of garden furniture the company offers. Be prepared to discuss how you would manage stock levels and ordering processes. Showing that you understand the importance of maintaining optimal stock will impress the interviewers.
✨Customer Interaction Skills
Since customer service is key, think of examples where you've successfully interacted with customers in previous roles. Prepare to share how you would handle queries and complaints with courtesy, as this aligns with the company's ethos of 'nothing is too much trouble for our customers'.
✨Team Management Experience
Be ready to talk about your experience in organising and allocating tasks within a team. Highlight any strategies you've used to motivate team members and ensure high standards of appearance and service, as this is crucial for the role.
✨Show Initiative
Think of ways you've previously increased sales or improved processes in your department. Be prepared to discuss specific initiatives you would implement to boost sales in the garden furniture department, demonstrating your proactive approach.