At a Glance
- Tasks: Lead the Aquatics Department and ensure smooth operations and customer satisfaction.
- Company: Join a vibrant garden centre with a focus on teamwork and growth.
- Benefits: Competitive pay, flexible hours, and opportunities for personal development.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Make a splash in your career while managing a passionate team and engaging with customers.
- Qualifications: Experience in management, customer service, and a knack for sales.
The predicted salary is between 30000 - 40000 £ per year.
Your primary responsibility will be to provide management support to the Aquatics Department, working closely with the Garden Centre Manager to help the department succeed.
Rota:
- Every Monday, Tuesday and Thursday 09:00-18:00
- Alternate Wednesday and Fridays 09:00-18:00
- Alternate weekends Saturday 09:00-18:00 and Sunday 09:00-17:30
Main duties and responsibilities:
- Maintain good control over stock levels, including accurate ordering and stock clearance where necessary.
- Co-operate fully with line management and Product Managers.
- Take responsibility for the whole centre in the absence of the Manager.
- Purchasing within the company product range within company guidelines.
- Feed back on current and new products to optimise range and stock availability.
- Close liaison with relevant Product Manager to ensure the optimum range and stock availability.
- Use initiative to increase sales in their department.
- Sales opportunities are generated through interaction with customers.
- Standards of appearance are monitored and maintained.
- Organise and allocate team and individual tasks, in line with customer service needs.
- Queries and complaints handled with courtesy by all team members, and referred where necessary to the Manager and Product Manager.
To be successful in this role, we are looking for people with:
- Excellent computer skills
- Customer service skills
- People management experience
- Previous experience in a similar environment essential
StudySmarter Expert Advice🤫
We think this is how you could land Aquatics - Department Head in Lea
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Squire's Garden Centres. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Squire's Garden Centres
Don't be shy about reaching out to Squire's Garden Centres directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Aquatics - Department Head in Lea
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Squire's Garden Centres and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Squire's Garden Centres
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
