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- Tasks: Provide excellent customer service and create a welcoming atmosphere in our restaurant.
- Company: Join a family-owned garden centre group with a friendly and energetic culture.
- Benefits: Enjoy 50% off meals, generous holiday, and a bonus at Christmas!
- Why this job: Be part of a team that values your growth and happiness while serving customers.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
- Other info: Opportunities for learning and development, plus unique perks like early leave on your birthday!
The predicted salary is between 11 - 16 £ per hour.
Your primary responsibility will be to provide professional support to our customers in the restaurant. Working closely with the Restaurant Manager to help the business to succeed.
Rota: Every Tuesday 10:30-14:30 with alternate weekends Saturday and Sunday 10:30-14:30
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by:
- Ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customer needs through interaction, and taking appropriate action
Excellent standards of hygiene and housekeeping are established and maintained in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- Good friendly manner
- Good interpersonal skills
- Willingness to learn
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – We reward our employees with a non‑contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – We offer a Defined Contribution Pension Plan to new employees.
- Attendance – After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro‑rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development – You can look forward to a wealth of learning opportunities with us.
- Birthday – After 6 months service if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year's service, a government initiative which offers savings on new cycling equipment.
- Child's first day at school – After 1 year's service come in late and go home early on your child's first day of school.
- RHS Membership or a Tree / Shrub – After 1 year's service Squire's employees can choose either one tree or shrub to plant each year.
- Employee Assistance Programme (EAP) – After 2 years service employees are eligible to join an EAP.
- Retirement – After 15 years service if you are retiring, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in the designated parking areas on our site.
Restaurant: Front of House - Waiting Staff in Knaphill employer: Squires Garden Centres
Contact Detail:
Squires Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant: Front of House - Waiting Staff in Knaphill
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a coffee. This way, you can chat about your experience and show that you're genuinely interested in the place.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to handle different customer scenarios. This will help you feel more confident when it comes to interacting with customers during the interview.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure to highlight your willingness to learn and your friendly manner. Employers love candidates who are eager to grow and contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Restaurant: Front of House - Waiting Staff in Knaphill
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and interpersonal skills.
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role. Mention any previous customer service roles or experiences that showcase your ability to handle queries and provide excellent service.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Squires Garden Centres
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the restaurant's menu. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
During the interview, highlight your interpersonal skills. Share examples of how you've successfully interacted with customers in the past. Remember, they want to see that you can create a friendly atmosphere for diners.
✨Demonstrate Your Willingness to Learn
Express your eagerness to learn and grow within the role. Mention any previous experiences where you adapted quickly or took on new responsibilities. This will resonate well with their focus on development.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture or training opportunities. This not only shows your interest but also helps you gauge if the restaurant is the right fit for you.
