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- Tasks: Assist drivers with deliveries and provide excellent customer service.
- Company: Join a family-owned garden centre group with a friendly atmosphere.
- Benefits: Enjoy discounts, generous holiday, and a bonus scheme.
- Other info: Flexible hours and opportunities for personal growth await you.
- Why this job: Make a difference in customer experiences while working outdoors.
- Qualifications: Full clean driving licence; interpersonal skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
Your primary responsibility will be to provide professional support to the Delivery Department until 11 July 2026.
Main duties and responsibilities:
- Assisting the Driver in providing a courteous and efficient delivery service
- Lifting of bulky items
- Assembly of garden furniture
- Assisting with customer queries
- Assisting with other tasks within the garden centre when deliveries are complete
- Be aware of the relevant goals of the business plan and the part you have to play
- Work with colleagues in a respectful and flexible manner
The role may require some driving and therefore applicants must have a full, clean driving license. A forklift licence would also be an advantage.
To be successful in this role, we are looking for people with:
- Good interpersonal skills
- High level of accuracy
- Methodical approach
- Experience of working in a similar environment is advantageous
Squire’s is a family‑owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: Non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension: Defined Contribution Pension Plan available to new employees.
- Attendance: After one year's service, if you have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme: After 1 year's service, a government initiative offering savings on new cycling equipment.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree/Shrub: After 1 year's service, choose either one tree or shrub to plant each year or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP): After 2 years service, access to a range of wellbeing resources.
- Retirement: After 15 years service, contracted hours will be reduced by a fifth but pay will remain the same for final 3 months.
- Free Parking: Available to all employees in designated parking areas on our site.
Seasonal - Driver Assistant in Hatch employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal - Driver Assistant in Hatch
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Squire’s and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. We want to hear how you’ve handled situations in the past, so have some examples ready to share.
✨Tip Number 3
Dress the part! While it’s important to be comfortable, showing up looking neat and professional can make a great first impression. Remember, you’re representing yourself and the role you’re applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Seasonal - Driver Assistant in Hatch
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Seasonal Driver Assistant role. Highlight any relevant experience you have, especially in customer service or delivery. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Driver Assistant. Familiarise yourself with tasks like assisting drivers, handling bulky items, and addressing customer queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Interpersonal Skills
Since this job involves working closely with customers and colleagues, be ready to showcase your interpersonal skills. Think of examples from past experiences where you’ve successfully communicated or resolved issues. This will highlight your ability to work in a team and provide excellent customer service.
✨Be Prepared for Practical Questions
Expect questions that assess your methodical approach and accuracy. You might be asked how you would handle specific delivery scenarios or manage customer queries. Practising these types of questions can help you articulate your thought process clearly during the interview.
✨Highlight Relevant Experience
If you have experience in similar roles, make sure to mention it! Talk about any previous jobs where you’ve assisted in deliveries or worked in a garden centre. This will give you an edge and show that you’re already familiar with the environment and expectations.