At a Glance
- Tasks: Provide excellent customer service and assist with queries in a vibrant garden centre.
- Company: Join Squire's, a family-owned garden centre group with a friendly atmosphere.
- Benefits: Enjoy 50% off in restaurants, generous holiday, and a bonus at Christmas.
- Other info: Flexible hours, learning opportunities, and special perks for long-serving employees.
- Why this job: Make a difference in customers' shopping experiences while working in a fun environment.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
Your primary responsibility will be to provide professional support to our customers.
Working closely with the Garden Centre Manager to help the business to succeed.
Seasonal: 16 November 2026 until 24 December 2026 Rota: Saturday 08:00-12:00 Main duties and responsibilities: Provide an enjoyable shopping experience for everyone by: Ensuring all customers are greeted and offered assistance Handling customer queries courteously and efficiently Identifying customer needs through interaction, and taking appropriate action Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines To be successful in this role, we are looking for people: Good friendly manner Good interpersonal skills Willing to learn Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire.
Since 1936 the purpose of our business has been the happiness of those who work in it.
We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.
We want our staff to enjoy working with us in a friendly, energetic customer focused environment.
Rewards & Benefits: We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’.
In turn we will provide an extensive benefit package, please see below.
- Employee Discount
- 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service. Holiday (including bank holidays)
- 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service. Bonus
- We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year (first year is dependent on start date) Pension
- We are all aware of how important it is to save for our retirement.
We offer a Defined Contribution Pension Plan to new employees.
If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
- Attendance
- After one years service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
Made A Difference Scheme (M.
- A reward scheme for team members who make a difference to our business through outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business.
There is a monthly winner.
All winners select a gift to receive.
- Learning & Development
- You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need. Birthday
- After 6 months service if your birthday falls on your contracted day to work, you can leave work early (holiday policy rules apply).
If you have 2 years service on your birthday, you will receive a £25 Squires gift voucher (pro rata for less than 40 hours).
- Cycle2work scheme
- After 1 years service, a government initiative which offers a 25% to 39% saving on new cycling equipment.
This cost is deducted out of your pay over 12 or 19 months.
- Child's first day at school
- After 1 year's service come in late and go home early on your child's first day of school life, so that you can be there to take them and pick them up from school on their first day.
- RHS Membership or a Tree / Shrub
- After 1 years service Squire's employees can choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP)
- After 2 years service employees are eligible to join an EAP, that gives them access to a range of wellbeing resources, etc. Retirement
- After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking
- Available to all employees in the designated parking areas on our site.
Seasonal - Tills - Sales Assistant in Guildford employer: Squire's Garden Centres
Join a dynamic team as the Department Head for Garden Furniture, where your leadership will directly contribute to the success of our vibrant Garden Centre. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering comprehensive training and opportunities for advancement. Located in a thriving community, we provide a supportive environment that encourages innovation and customer engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal - Tills - Sales Assistant in Guildford
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal - Tills - Sales Assistant in Guildford
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal - Tills - Sales Assistant position at Squire's Garden Centres. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal - Tills - Sales Assistant at Squire's Garden Centres. Remember, quality over quantity!
How to prepare for a job interview at Squire's Garden Centres
✨Know Your Products
Brush up on the products or brands that Squire's Garden Centres sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Squire's Garden Centres is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Squire's Garden Centres.
