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For Companies At a Glance
- Tasks: Deliver outstanding customer service and create a welcoming dining atmosphere.
- Company: Family-owned garden centre group with a focus on community and customer care.
- Benefits: Employee discounts, paid holidays, and rewards for attendance and performance.
- Why this job: Join a friendly team and enhance your skills in a vibrant environment.
- Qualifications: Good communication skills and a positive attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
A family-owned garden centre group is seeking Front of House Waiting Staff to provide exceptional customer service in their restaurant.
Responsibilities include:
- Ensuring a friendly dining experience
- Assisting customers
- Maintaining hygiene standards
Ideal candidates should have a good friendly manner and willingness to learn.
The position includes extensive benefits, such as employee discounts, paid holiday, and additional rewards for attendance and performance.
Guest Experience Lead - Front of House employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead - Front of House
✨Tip Number 1
Make sure to showcase your friendly personality during interviews. We want to see how you interact with others, so be yourself and let your enthusiasm for customer service shine through!
✨Tip Number 2
Research the garden centre group before your interview. Knowing a bit about their values and what makes them unique will help us see that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice common interview questions related to customer service. We love candidates who can demonstrate their problem-solving skills and how they handle challenging situations with a smile.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re excited to see your application come through.
We think you need these skills to ace Guest Experience Lead - Front of House
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see your enthusiasm for providing exceptional customer service, so don’t be shy about sharing your experiences that highlight your good manner and willingness to learn.
Tailor Your Application: Make sure to customise your application to fit the Guest Experience Lead role. Highlight any relevant experience in hospitality or customer service, and mention how you can contribute to creating a friendly dining experience at our garden centre.
Keep It Clean and Professional: Just like we maintain hygiene standards in our restaurant, your application should be neat and professional. Use clear language, check for spelling and grammar mistakes, and ensure it’s easy to read. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer, like employee discounts and rewards for attendance and performance!
How to prepare for a job interview at Squire's Garden Centres
✨Show Your Friendly Side
As a Guest Experience Lead, your ability to connect with customers is key. During the interview, showcase your friendly manner by smiling and maintaining eye contact. Share examples of how you've provided exceptional customer service in the past.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special offerings. This will not only impress the interviewers but also demonstrate your genuine interest in the role. Be ready to discuss how you would assist customers with their choices.
✨Highlight Your Hygiene Knowledge
Since maintaining hygiene standards is crucial, be prepared to talk about your understanding of food safety practices. Mention any relevant experience or training you have that relates to cleanliness and hygiene in a dining environment.
✨Express Your Willingness to Learn
The ideal candidate should be eager to learn. During the interview, express your enthusiasm for developing new skills and adapting to the restaurant's culture. Share instances where you've successfully learned something new in a previous job.
