At a Glance
- Tasks: Assist customers and create a welcoming shopping experience in our garden centre.
- Company: Join Squire's, a family-owned garden centre group with a friendly atmosphere.
- Benefits: Enjoy 50% off in restaurants, generous holiday, and a bonus at Christmas.
- Why this job: Be part of a team that values customer service and personal growth.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
- Other info: Flexible hours, learning opportunities, and special perks for long-term employees.
The predicted salary is between 11 - 16 £ per hour.
Your primary responsibility will be to provide professional support to our customers. Working closely with the Garden Centre Manager to help the business succeed.
Seasonal: 2 March 2026 until 11 July 2026
Rota:
- Position 1: Every Monday and Friday 09:00-18:00 with alternate weekends Saturday 09:00-18:00 and Sunday 09:00-17:00
- Position 2: Every Tuesday 09:00-18:00 with alternate weekends Saturday and Sunday 12:00-16:00
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customer needs through interaction, and taking appropriate action
- Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines
To be successful in this role, we are looking for people with a good friendly manner, good interpersonal skills, and a willingness to learn.
Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
- Bonus – We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – We offer a Defined Contribution Pension Plan to new employees.
- Attendance – After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development – You can look forward to a wealth of learning opportunities with us.
- Birthday – After 6 months service if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year's service, a government initiative which offers savings on new cycling equipment.
- Child's first day at school – After 1 year's service come in late and go home early on your child's first day of school.
- RHS Membership or a Tree / Shrub – After 1 year's service Squire's employees can choose either one tree or shrub to plant each year.
- Employee Assistance Programme (EAP) – After 2 years service employees are eligible to join an EAP.
- Retirement – After 15 years service if you are retiring, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in the designated parking areas on our site.
Seasonal - Plants - Sales Assistant in Cobham employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal - Plants - Sales Assistant in Cobham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Squire's and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples from your past experiences where you've gone above and beyond to help someone. This will demonstrate your commitment to providing an enjoyable shopping experience.
✨Tip Number 3
Dress the part! When you come for your interview, wear something smart but comfortable. You want to look professional while also fitting in with the garden centre vibe. Plus, it shows you care about making a good impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Seasonal - Plants - Sales Assistant in Cobham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re all about creating a welcoming environment for our customers.
Tailor Your Application: Make sure to tailor your application to the role of Sales Assistant. Highlight any relevant experience you have in customer service or retail, and mention how you can contribute to providing an enjoyable shopping experience for our customers.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our friendly team!
How to prepare for a job interview at Squire's Garden Centres
✨Know Your Plants
Brush up on your plant knowledge before the interview. Familiarise yourself with common garden plants, their care requirements, and any seasonal trends. This will show your passion for the role and help you connect with customers.
✨Customer Service Mindset
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond to assist someone. Remember, this role is all about creating an enjoyable shopping experience, so highlight your friendly manner and interpersonal skills.
✨Show Your Willingness to Learn
Be ready to express your eagerness to learn and grow within the company. Mention any previous experiences where you adapted quickly or took on new responsibilities. This aligns perfectly with the company's ethos of promoting development and a positive work environment.
✨Dress the Part
While it’s a casual environment, make sure to dress smartly for your interview. A neat appearance shows respect for the opportunity and reflects the professional support you’ll provide to customers. Plus, it sets a great first impression!