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- Tasks: Provide excellent customer service and create a welcoming atmosphere in our restaurant.
- Company: Join a family-owned garden centre group with a friendly and energetic culture.
- Benefits: Enjoy 50% off meals, generous holiday, and a bonus at Christmas!
- Why this job: Be part of a team that values your growth and happiness while serving customers.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
- Other info: Flexible hours, learning opportunities, and special rewards for outstanding service.
The predicted salary is between 10 - 13 £ per hour.
Your primary responsibility will be to provide professional support to our customers in the restaurant, working closely with the Restaurant Manager to help the business succeed.
Seasonal: Until end of May 2026
Rota: Every Monday, Tuesday and Thursday 10:30-14:30 with alternate weekends Saturday and Sunday 10:30-14:30
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday: 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension: A Defined Contribution Pension Plan for new employees.
- Attendance: After one year's service, if you have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme: Offers a 25% to 39% saving on new cycling equipment after 1 year's service.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree / Shrub: After 1 year's service, choose either one tree or shrub to plant each year up to the value of £50 retail.
- Employee Assistance Programme (EAP): After 2 years service, access to a range of wellbeing resources.
- Retirement: After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking: Available to all employees in designated parking areas on our site.
Fixed Term - Restaurant: Front of House - Waiting Staff in Cobham employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed Term - Restaurant: Front of House - Waiting Staff in Cobham
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a coffee. This way, you can chat about your experience and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable handling customer queries. The more you practice, the more confident you'll feel when it comes to impressing the hiring manager.
✨Tip Number 3
Show off your willingness to learn! During the interview, share examples of how you've picked up new skills in the past. This will highlight your adaptability and eagerness to grow within the role.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, we love seeing candidates who take the initiative to connect with us online.
We think you need these skills to ace Fixed Term - Restaurant: Front of House - Waiting Staff in Cobham
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and willingness to learn.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. If you've got great interpersonal skills or experience in customer service, shout about it!
Keep It Professional: While we love a casual vibe, remember that this is a job application. Use clear language, check your spelling and grammar, and keep it neat. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the other cool opportunities we have!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the restaurant's menu and any special offerings. This shows your genuine interest in the role and helps you answer questions about customer service scenarios more effectively.
✨Show Off Your People Skills
During the interview, be sure to highlight your interpersonal skills. Share examples of how you've successfully interacted with customers in the past, as this is crucial for providing an enjoyable experience in a front-of-house role.
✨Demonstrate Your Willingness to Learn
Employers love candidates who are eager to learn. Be prepared to discuss how you’ve adapted to new situations or learned new skills in previous roles. This will resonate well with the company’s focus on growth and development.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or training opportunities. This not only shows your enthusiasm for the position but also helps you gauge if the environment is the right fit for you.
