At a Glance
- Tasks: Provide excellent customer support and create a welcoming shopping experience.
- Company: Join a family-owned garden centre group with a friendly atmosphere.
- Benefits: Enjoy 50% restaurant discounts, generous holiday, and a bonus at Christmas.
- Other info: Opportunities for personal growth and unique employee perks await you!
- Why this job: Be part of a team that values friendliness and outstanding customer service.
- Qualifications: Good interpersonal skills and a willingness to learn are essential.
The predicted salary is between 10 - 12 £ per hour.
Your primary responsibility will be to provide professional support to our customers. Working closely with the Garden Centre Manager to help the business to succeed.
Rota: Every Monday, Thursday and Friday 13:00 - 17:00 and alternate weekends, Saturday 09:00 - 13:00 & Sunday 10:00 - 14:00
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance.
- Handling customer queries courteously and efficiently.
- Identifying customer needs through interaction, and taking appropriate action.
- Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- Good friendly manner.
- Good interpersonal skills.
- Willingness to learn.
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – We offer a Defined Contribution Pension Plan to new employees.
- Attendance – After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development – You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
- Birthday – After 6 months service if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year's service, a government initiative which offers a saving on new cycling equipment.
- Child's first day at school – After 1 year's service come in late and go home early on your child's first day of school life.
- RHS Membership or a Tree / Shrub – After 1 year's service Squire's employees can choose either one tree or shrub to plant each year.
- Employee Assistance Programme (EAP) – After 2 years service employees are eligible to join an EAP.
- Retirement – After 15 years service if you are retiring and have over 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in the designated parking areas on our site.
Tills - Sales Assistant in Buckland employer: Squire's Garden Centres
Squire's Garden Centres is an exceptional employer, offering a friendly and energetic work environment where employees are valued for their commitment to customer service. With generous benefits such as extensive holiday allowances, employee discounts, and opportunities for personal growth, Squire's fosters a culture of support and development, making it an ideal place for those seeking meaningful employment in the heart of Surrey, Sussex, Middlesex, and Berkshire.
StudySmarter Expert Advice🤫
We think this is how you could land Tills - Sales Assistant in Buckland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Squire’s social media and website. Understanding their values will help you connect with the team and show that you’re genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing an enjoyable shopping experience, think of examples from your past where you’ve gone above and beyond for a customer. This will help you shine during the interview!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and approachable. A good first impression can go a long way in a customer-focused role like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Tills - Sales Assistant in Buckland
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and enthusiasm for customer service.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills match what we're looking for. If you've got great interpersonal skills or experience in retail, shout about it!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos. A tidy application reflects your attention to detail!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy, and we’ll get your application straight into our hands. Plus, you’ll be one step closer to joining our friendly team!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Company
Before your interview, take some time to research Squire’s and understand their values and mission. Familiarise yourself with their commitment to customer service and how they promote a friendly environment. This will help you align your answers with what they’re looking for.
✨Showcase Your Interpersonal Skills
As a Sales Assistant, having good interpersonal skills is key. Prepare examples from your past experiences where you’ve successfully interacted with customers or resolved queries. This will demonstrate your ability to provide excellent customer service, which is crucial for the role.
✨Prepare for Common Questions
Think about common interview questions related to customer service, such as how you would handle a difficult customer or how you ensure a positive shopping experience. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
