At a Glance
- Tasks: Provide excellent customer service and assist with merchandising in a vibrant garden centre.
- Company: Join a family-owned garden centre group dedicated to employee happiness since 1936.
- Benefits: Enjoy generous discounts, holiday perks, and a supportive work environment.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
The predicted salary is between 10 - 13 £ per hour.
Your primary responsibility will be to provide professional support to our customers. Working closely with the Garden Centre Manager to help the business to succeed.
Seasonal: 22 February 2026 until 31 May 2026
Rota: Every Sunday, Thursday and Friday 08:00-10:00
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of merchandising and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with a good friendly manner, good interpersonal skills, and a willingness to learn.
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays): 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension: We offer a Defined Contribution Pension Plan to new employees.
- Attendance: After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: You can look forward to a wealth of learning opportunities with us.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme: After 1 year's service, a government initiative which offers savings on new cycling equipment.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree/Shrub: After 1 year's service, Squire's employees can choose either one tree or shrub to plant each year.
- Employee Assistance Programme (EAP): After 2 years service, employees are eligible to join an EAP.
- Retirement: After 15 years service, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking: Available to all employees in the designated parking areas on our site.
Seasonal - Replenishment - Sales Assistant in Buckland employer: Squire's Garden Centres
Squire's Garden Centres is an exceptional employer, offering a friendly and energetic work environment where employees are valued for their commitment to customer service. With generous benefits such as substantial employee discounts, extensive holiday allowances, and opportunities for personal growth through learning and development, Squire's prioritises the happiness and well-being of its staff. Located in beautiful Surrey, Sussex, Middlesex, and Berkshire, working here means being part of a family-owned business that has been dedicated to excellence since 1936.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal - Replenishment - Sales Assistant in Buckland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Squire’s social media and website. Understanding their values will help you connect with the team and show that you’re genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an enjoyable shopping experience, think of examples from your past where you’ve gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance reflects your respect for the role and the company, and it sets a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision. Plus, it’s just good manners!
We think you need these skills to ace Seasonal - Replenishment - Sales Assistant in Buckland
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and helpful nature. Remember, we’re all about creating a welcoming environment for our customers.
Tailor Your Application:Make sure to tailor your application to the role of Seasonal Replenishment Sales Assistant. Highlight any relevant experience or skills that match the job description, like your ability to handle customer queries or maintain excellent merchandising standards.
Keep It Clear and Concise:We appreciate clarity! Keep your application clear and to the point. Use simple language and avoid jargon, so it’s easy for us to see why you’d be a great fit for the team. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Company
Before your interview, take some time to research Squire’s and understand their values and mission. Familiarise yourself with their commitment to customer service and how they promote a friendly environment. This will help you align your answers with what they’re looking for.
✨Showcase Your Interpersonal Skills
As a Seasonal Replenishment Sales Assistant, you'll need to demonstrate excellent interpersonal skills. Prepare examples from your past experiences where you've successfully interacted with customers or resolved queries. This will show that you can provide the friendly and helpful service they value.
✨Prepare for Common Questions
Think about common interview questions related to customer service, teamwork, and problem-solving. Practice your responses, focusing on how you can contribute to creating an enjoyable shopping experience. Being prepared will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
