At a Glance
- Tasks: Manage the Plant Department and support the Garden Centre Manager in achieving success.
- Company: Join a family-owned garden centre group dedicated to employee happiness since 1936.
- Benefits: Enjoy generous discounts, holiday perks, bonuses, and a supportive work environment.
- Why this job: Be part of a friendly team that values customer service and personal growth.
- Qualifications: Experience in retail management and a passion for horticulture are preferred.
- Other info: Opportunities for learning and development in a vibrant, customer-focused setting.
The predicted salary is between 36000 - 60000 £ per year.
Your primary responsibility will be to provide management support to the Plant Department, working closely with the Garden Centre Manager to help the department succeed.
Main duties and responsibilities:
- Maintain good control over stock levels, including accurate ordering and stock clearance where necessary.
- Co-operate fully with line management and product managers.
- Take responsibility for the whole department in the absence of the manager.
- Purchasing within the company product range and guidelines.
- Provide feedback on current and new products to optimise range and stock availability.
- Close liaison with relevant Product Manager to ensure optimum range and stock availability.
- Use initiative to increase sales in the department through customer interaction.
- Monitor and maintain standards of appearance.
- Organise and allocate team and individual tasks in line with customer service needs.
- Handle queries and complaints courteously, referring to the Manager and Product Manager when necessary.
To be successful in this role:
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, our purpose has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – Defined Contribution Pension Plan available to new employees.
- Attendance – After one year’s service, if you have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference through outstanding customer service.
- Learning & Development – A wealth of learning opportunities to enhance and develop skills and confidence.
- Birthday – After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year’s service, offering savings on new cycling equipment.
- Child's first day at school – After 1 year’s service, come in late and go home early on your child’s first day of school.
- RHS Membership or a Tree/Shrub – After 1 year’s service, choose either one tree or shrub to plant each year or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP) – Available after 2 years service, providing access to wellbeing resources.
- Retirement – After 15 years service, contracted hours will be reduced by a fifth but pay will remain the same for the final 3 months.
- Free Parking – Available to all employees in designated parking areas on our site.
Plants - Plant Area Manager in Buckland employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plants - Plant Area Manager in Buckland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Squire's social media and website. Understanding their values will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Plant Area Manager role.
✨Tip Number 3
Show off your passion for plants! Bring examples of how you've successfully managed stock levels or increased sales in previous roles. This will demonstrate your expertise and enthusiasm for the position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Plants - Plant Area Manager in Buckland
Some tips for your application 🫡
Show Your Passion for Plants: When writing your application, let your love for plants and gardening shine through! We want to see your enthusiasm for horticulture and how it aligns with our mission at Squire’s.
Tailor Your Experience: Make sure to highlight any relevant experience you have in managing stock levels or working in a garden centre. We’re looking for specific examples that demonstrate your skills and how they can benefit our team.
Be Personable: Remember, we value friendliness and good customer service. Use your application to showcase your interpersonal skills and how you’ve gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Squire's Garden Centres
✨Know Your Plants
Make sure you brush up on your plant knowledge before the interview. Familiarise yourself with the types of plants the company sells and any specific products they might be focusing on. This will show your passion for horticulture and your commitment to helping the department succeed.
✨Demonstrate Customer Focus
Since customer service is key in this role, prepare examples of how you've gone above and beyond for customers in the past. Think about times when you turned a complaint into a positive experience or how you’ve interacted with customers to boost sales.
✨Show Your Team Spirit
This position involves working closely with a team, so be ready to discuss your experience in team management and collaboration. Share specific instances where you organised tasks or supported your colleagues to achieve common goals.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company's approach to stock management or how they encourage employee development. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.