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- Tasks: Provide excellent customer service and create a welcoming atmosphere in our restaurant.
- Company: Join a family-owned garden centre group with a friendly and energetic culture.
- Benefits: Enjoy 50% off meals, generous holiday, and a bonus at Christmas!
- Why this job: Be part of a team that values your growth and happiness while serving customers.
- Qualifications: Friendly attitude, good communication skills, and a willingness to learn.
- Other info: Opportunities for learning, development, and unique employee perks await you!
The predicted salary is between 11 - 16 £ per hour.
Your primary responsibility will be to provide professional support to our customers in the restaurant, working closely with the Restaurant Manager to help the business succeed.
Rota: Every Sunday 10:00-15:00
Main duties and responsibilities:
- Provide an enjoyable restaurant experience for everyone by ensuring all customers are greeted and offered assistance.
- Handle customer queries courteously and efficiently.
- Identify customer needs through interaction, and take appropriate action.
- Establish and maintain excellent standards of hygiene and housekeeping in accordance with company guidelines.
To be successful in this role, we are looking for people with:
- A good friendly manner.
- Good interpersonal skills.
- A willingness to learn.
Squire’s is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic, customer-focused environment.
Rewards & Benefits:
- Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays): 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension: A Defined Contribution Pension Plan for new employees.
- Attendance: After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D): A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
- Birthday: After 6 months service, if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme: After 1 year's service, a government initiative offering savings on new cycling equipment.
- Child's first day at school: After 1 year's service, come in late and go home early on your child's first day of school.
- RHS Membership or a Tree/Shrub: After 1 year's service, choose either one tree or shrub to plant each year or £50 towards RHS annual membership.
- Employee Assistance Programme (EAP): After 2 years service, access to a range of wellbeing resources.
- Retirement: After 15 years service, contracted hours will be reduced by a fifth but pay will remain the same for the final 3 months.
- Free Parking: Available to all employees in designated parking areas on our site.
Restaurant: Front of House - Waiting Staff in Ashington employer: Squire's Garden Centres
Contact Detail:
Squire's Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant: Front of House - Waiting Staff in Ashington
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can see how the staff interact with customers and get a feel for the atmosphere. Plus, it shows you're genuinely interested in the place!
✨Tip Number 2
Practice your people skills! Since you'll be working front of house, brush up on your communication and customer service skills. Role-play with a friend or family member to handle different customer scenarios. It’ll help you feel more confident when you’re on the job.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also being able to move around easily. First impressions matter, especially in a customer-facing role!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you might find some insider tips on our careers page!
We think you need these skills to ace Restaurant: Front of House - Waiting Staff in Ashington
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly manner and interpersonal skills.
Tailor Your Application: Make sure to read the job description carefully and highlight how your experiences align with what we're looking for. Mention any relevant experience in customer service or teamwork that showcases your ability to provide an enjoyable restaurant experience.
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s easy to read. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Squire's Garden Centres
✨Know the Menu
Familiarise yourself with the restaurant's menu before the interview. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Showcase Your People Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your friendly manner and interpersonal skills, as these are crucial for providing an enjoyable experience.
✨Demonstrate Your Willingness to Learn
Be ready to discuss how you adapt to new situations and learn quickly. Mention any previous experiences where you took the initiative to improve your skills or knowledge.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the restaurant's culture or customer service philosophy. This shows you're engaged and interested in being part of their team.
