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- Tasks: Assist customers and ensure a great shopping experience every Saturday.
- Company: Join Squire's, a family-owned garden centre group dedicated to employee happiness since 1936.
- Benefits: Enjoy 50% restaurant discounts, generous holiday, and a bonus scheme for your hard work.
- Why this job: Be part of a friendly team focused on customer service and personal growth in a vibrant environment.
- Qualifications: Looking for friendly, approachable individuals eager to learn and engage with customers.
- Other info: Special perks include birthday leave, a cycle-to-work scheme, and rewards for outstanding service.
Your primary responsibility will be to provide professional support to our customers. Working closely with the Garden Centre Manager to help the business to succeed.
Rota: Every Saturday 12:00-16:00
Main duties and responsibilities:
- Provide an enjoyable shopping experience for everyone by ensuring all customers are greeted and offered assistance.
- Handling customer queries courteously and efficiently.
- Identifying customer needs through interaction, and taking appropriate action.
- Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines.
To be successful in this role, we are looking for people with a good friendly manner, good interpersonal skills, and a willingness to learn.
Squire's is a family-owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936, the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail. We want our staff to enjoy working with us in a friendly, energetic customer-focused environment.
Rewards & Benefits:
- Employee Discount – 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) – 5.6 weeks on joining increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus – We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year.
- Pension – We offer a Defined Contribution Pension Plan to new employees.
- Attendance – After one year's service, if you have worked for a full financial year and have 100% attendance, one day holiday (pro-rata) will be added to your holiday grant as a 'Thank you'.
- Made A Difference Scheme (M.A.D) – A reward scheme for team members who make a difference to our business through outstanding customer service.
- Learning & Development – You can look forward to a wealth of learning opportunities with us that will enhance and develop you.
- Birthday – After 6 months service if your birthday falls on your contracted day to work, you can leave work early.
- Cycle2work scheme – After 1 year's service, a government initiative which offers a saving on new cycling equipment.
- Child's first day at school – After 1 year's service come in late and go home early on your child's first day of school life.
- RHS Membership or a Tree / Shrub – After 1 year's service Squire's employees can choose either one tree or shrub to plant each year.
- Employee Assistance Programme (EAP) – After 2 years service employees are eligible to join an EAP.
- Retirement – After 15 years service if you are retiring, your contracted hours will be reduced by a fifth but your pay will remain the same for your final 3 months.
- Free Parking – Available to all employees in the designated parking areas on our site.
Tills - Sales Assistant employer: Squires Garden Centres
Contact Detail:
Squires Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tills - Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at Squire's Garden Centres. Knowing your stuff will help you engage with customers and answer their queries confidently, making you stand out during the interview.
✨Tip Number 2
Showcase your interpersonal skills by practicing friendly and engaging conversation techniques. Role-playing with a friend can help you feel more comfortable interacting with customers and demonstrating your good manner.
✨Tip Number 3
Research the company culture and values of Squire's. Understanding their commitment to customer service and employee satisfaction will allow you to align your answers and show that you're a great fit for their team.
✨Tip Number 4
Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will help you illustrate your capabilities and willingness to learn during the interview process.
We think you need these skills to ace Tills - Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Sales Assistant. Emphasise your customer service skills, friendly manner, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Squire's and how you can contribute to providing an enjoyable shopping experience.
Showcase Interpersonal Skills: In your application, provide examples of how you've successfully interacted with customers in the past. Highlight your ability to handle queries courteously and efficiently, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Squires Garden Centres
✨Show Your Friendly Side
Since the role requires a good friendly manner, make sure to greet your interviewer with a warm smile and maintain a positive attitude throughout the conversation. This will demonstrate that you embody the customer-focused ethos of the company.
✨Demonstrate Your Interpersonal Skills
Be prepared to discuss examples of how you've effectively interacted with customers in the past. Highlight any experiences where you identified customer needs and provided solutions, as this aligns perfectly with the job's responsibilities.
✨Express Your Willingness to Learn
The company values individuals who are eager to learn. Share instances where you've taken the initiative to develop new skills or knowledge, especially in retail or customer service settings, to show that you're adaptable and keen to grow.
✨Prepare Questions About the Role
At the end of the interview, ask insightful questions about the team dynamics or the training opportunities available. This shows your genuine interest in the position and helps you understand how you can contribute to the success of the business.
